Ratings based on 60 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
Staff is friendly and willing to assist
Comment from Hotel Management
23 Nov 2024 by Equipo Ambar , Hotel Management
Greetings German , We greatly appreciate you taking the time to evaluate us. We value your opinion, as it encourages us to continuously improve our services.
by A verified traveler
Posted 24 Sep 2024
The hotel was modest but clean and modern. The surrounding area was nice, quiet with a good variety of cafes nearby and a small supermarket too. Little far from the main part of town but the taxis were very cheap
Comment from Hotel Management
23 Nov 2024 by Equipo Ambar , Hotel Management
Hi Thomas , We greatly appreciate you taking the time to review us. We value your opinion, as it drives us to continually improve our services, we hope to see you in a next opportunity.
by A verified traveler
Posted 12 Sep 2024
Buen hotel, muy práctico
by A verified traveler
Posted 25 Jul 2024
by A verified traveler
Posted 14 Jul 2024 on Hotels
by A verified traveler
Posted 14 Jul 2024
Lugar seguro, tranquiló, aseado y limpio , lástima que no tenga una piscina,
Comment from Hotel Management
27 Jul 2024 by mr victor , Hotel Management
Buenas tardes, para nosotros es un placer saber que su estadía fue maravillosa, esperamos verlos pronto
by A verified traveler
Posted 8 Jul 2024
I would not book this hotel. Way overpriced for the rooms. Bathroom had a swarm of ants carrying a dead bug up the wall. When it was raining and windy there is horrible metal clanking noise outside your window. We left in mid stay and went to another hotel.
Comment from Hotel Management
27 Jul 2024 by mr juan , Hotel Management
Greetings, we deeply regret what happened, measures have already been taken against the aforementioned and the rooms have been fumigated, happy afternoons.
by A verified traveler
Posted 9 Jun 2024
Everything was clean and safe. The staff was very helpful. Rooms were nice Only thing I would update is probably update is tge tv
Comment from Hotel Management
5 Jul 2024 by Equipo Ambar , Hotel Management
Best regards, JeanPierre ! We greatly appreciate you taking the time to evaluate us. We value your opinion, as it encourages us to continually improve our services, with the aim of raising the quality we provide and correspond to the recommendations you generously share with us.
by A verified traveler
Posted 30 May 2024
When I was booking this hotel, the photos were very misleading. The hotel website and instagram page showed the hot tub working perfectly fine and a lovely rooftop spa. Upon arrival the hot tub was completely drained and the spa was closed for my full duration of my stay. The sink in the room did not drain and had to wait 30 mins to drain. Also the wifi stopped working every night from around 8PM- 7AM.
Comment from Hotel Management
30 May 2024 by Mr Amthony , Hotel Management
Good morning Mr. Anthony, we regret the disagreements that you present, it is very important for us to receive your news to improve it, I find the jacuzzi and wifi, preventive maintenance will be carried out to provide a better service, in advance we apologize for the disagreements , good day
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
5 Jul 2024 by Equipo Ambar , Hotel Management
¡Saludos, Laura ! Agradecemos enormemente que hayas dedicado tiempo a evaluarnos. Valoramos tu opinión, ya que nos impulsa a perfeccionar continuamente nuestros servicios.
