Ratings based on 990 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
The sign that says, "no cash accepted for rooms" at the front desk, made me feel like I booked a room in a brothel.. The halls were dirty and the sheets felt like sandpaper. I was worried about my car being stollen and the receptionist spent way too long inputting my ID in his computer!!!
I booked it on Expedia, why does he need all that info.. I wouldn't stay here again!
by A verified traveler
Posted 3 Nov 2024
Please be mindful that some room doesn’t have heater or its not working. It was so cold
by A verified traveler
Posted 31 Oct 2024
Nice place
by A verified traveler
Posted 29 Oct 2024
Excelente
by A verified traveler
Posted 27 Oct 2024
We were suppose to stay at the hotel from the 25 until the 26th.
We arrived and first the smell was horrible but manageable. We entered the room ( mind you it’s starting to become really cold out), the cold was so unbearable we turned the heater on and left, in order for us to be warmer. We left to pick up my dog who just had surgery. When we came back, which was a couple hours after the hotel room was even colder. It was so cold, we got upset and went to the front desk. She told me that it might be turned off from the basement ? You serious ?. I’ve never been to a hotel or motel were you can’t choose your own heat preference. So we were already annoyed but waited. She said it would take about 25-35 min to heat up. Long story short, she came back noticed it was still cold. We asked for a different room, especially because my dog JUST GOT OUT OF SURGERY. The room she showed us was even even colder. She said that it’s the same everywhere because the heater was turned off. We asked for a refund and they refused, they refused for us to get our money back to book to a different hotel, knowing about my dogs situation. They flat out didn’t care, do not go to this place if you want comfort or heat. It’s not a cozy place, it has a really bad odor as well. We really struggled that day. I don’t wish that on anyone, with a sick person or animal. My baby was shivering the whole time. They deserve -0 stars
by A verified traveler
Posted 27 Oct 2024
The behaviour of the front table was terrible.
I was waiting for 30 minutes and he was talking to his friends on phone.
I forgot my stuff in the room, later on that day I call them that I got my stuff, they said we are ganna call you back. Till now they haven’t called but also not answering mine.
by A verified traveler
Posted 27 Oct 2024
by A verified traveler
Posted 26 Oct 2024
by A verified traveler
Posted 24 Oct 2024
by A verified traveler
Posted 21 Oct 2024
My stay was good overall, a couple of issues I had were from some of the front desk staffs, they are not very welcoming at ALL!, you walked In and nobody asked how can I help you? Or better yet not even an hello, the room I stayed in was pretty good other than the bathroom tube water takes a very long time to drain out, but overall my stay was good.
I stayed at this location for 3 nights.
