Ratings based on 965 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Clean and a good facility.
Security at night was very poor!
Very loud at night especially near smoking pit
A very loud annoying guest that was not very
considerate to people sleeping at night was not
dealt with properly by staff!!
Comment from Hotel Management
2 Jan 2025 by Alex, Hotel Management
Hi Derek, thank you for your review. I am sorry to hear that your stay was less than stellar. Your comments will be shared with the management and addressed accordingly.
by A verified traveler
Posted 1 Jan 2025
Hotel rooms are ok but TV’s are outdated, Bathrooms must need renovations. Rugs needs to be replace. Pool need some renovation.
Comment from Hotel Management
1 Jan 2025 by Alex, Hotel Management
Hi, thank you for your review. We are happy to hear you did enjoy our amenities. I am sorry to hear that there were missed opportunities to make this a SUPER stay. We are looking forward to welcoming you back and getting that 5 out of 5.
by A verified traveler
Posted 1 Jan 2025
I liked that it was near many restaurants and our room had two chairs to sit and eat at. And it was fairly clean.
Comment from Hotel Management
1 Jan 2025 by Hotel Management, Hotel Management
Thanks for the feedback. We greatly appreciate it.
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Hotel Management, Hotel Management
Thanks for the feedback. We really appreciate it.
by A verified traveler
Posted 30 Dec 2024
Bad neighborhood and lots of unhoused
Comment from Hotel Management
31 Dec 2024 by Alex, Hotel Management
Fantastic to hear you had an enjoyable time with us. We hope to see you back soon.
by A verified traveler
Posted 30 Dec 2024
We were arriving an hour or two early, so i called and asked if that was ok. Because the room hadnt been cleaned they said we could if we paid 25.00 extra. We agreed. The room had been done when we arrived but the floor had not been washed. My wifes socks were quite filthy from walking on it. The next day our room was not done. Bed not made, no clean towwls or shampoo etc. All thry would say was they were short of housekeeping staff. The hallways had not been vacuumed the 2 days we were there.
Comment from Hotel Management
31 Dec 2024 by Alex, Hotel Management
Thank you for taking the time to submit a review, however, we wish your experience with us had been better. We sincerely apologize and hope that you will try us again soon.
by A verified traveler
Posted 29 Dec 2024
Seems to be clean and well kept
Comment from Hotel Management
30 Dec 2024 by Hotel Management, Hotel Management
Thanks for the feedback. We really appreciate it.
by A verified traveler
Posted 28 Dec 2024
Ok
Comment from Hotel Management
30 Dec 2024 by Hotel Management, Hotel Management
Thanks for the feedback. We really appreciate it.
by A verified traveler
Posted 27 Dec 2024
by A verified traveler
Posted 26 Dec 2024
Hot water lacking. No anti slip mats in the shower. TV barely worked as it needed new cords. Bed wasnt the most comfortable to us. Floors were laminate so cold and slippery.
Comment from Hotel Management
27 Dec 2024 by Alex, Hotel Management
Hi Jennifer, thank you for your review. I am sorry to hear that your stay was less than stellar. Your comments will be shared with the management and addressed accordingly.
