Ratings based on 1,031 Verified Reviews
2.8 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2025
Very poor cleaning at the hotel
Comment from Hotel Management
19 Jan 2025 by Team Emerald, Hotel Management
We are sorry you feel this way. We appreciate your feedback and will definitely address these issues
by A verified traveler from Sunset Point
Posted 17 Jan 2025
Great staff!
Comment from Hotel Management
17 Jan 2025 by Team Emerald, Hotel Management
We appreciate your positive feedback.
by A verified traveler
Posted 16 Jan 2025
Comment from Hotel Management
16 Jan 2025 by Team Emerald, Hotel Management
We appreciate your positive feedback.
by A verified traveler from Sunset Point
Posted 12 Jan 2025
Great Room!
Comment from Hotel Management
12 Jan 2025 by Team Emerald, Hotel Management
We appreciate your positive feedback.
by A verified traveler from Sunset Point
Posted 12 Jan 2025
Great staff!
Comment from Hotel Management
12 Jan 2025 by Team Emerald, Hotel Management
Thank you for your excellent review.
by A verified traveler
Posted 10 Jan 2025
Comment from Hotel Management
10 Jan 2025 by Team Emerald, Hotel Management
We appreciate your feedback. Please let us know your concerns.
by A verified traveler
Posted 10 Jan 2025
Good value for money.
Comment from Hotel Management
10 Jan 2025 by Team Emerald, Hotel Management
We appreciate your feedback.
by A verified traveler
Posted 8 Jan 2025
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Comment from Hotel Management
8 Jan 2025 by Team Emerald, Hotel Management
We appreciate your feedback.
by A verified traveler
Posted 7 Jan 2025
i’ve seen that past management had the hotel in a poor state, but with new management they’ve been improving the hotel. it’s in a slightly bad area of the city, but they’ve done a good job of cleaning it up thus far, there’s definitely still some work to do but great job!
Comment from Hotel Management
8 Jan 2025 by Team Emerald, Hotel Management
We appreciate your feedback.
by A verified traveler
Posted 6 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Team Emerald, Hotel Management
Thanks for staying with us. We appreciate your feedback!
