Ratings based on 1,200 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jan 2025
Comment from Hotel Management
13 Jan 2025 by Nav, Hotel Management
Hi Mike, thank you so much for the perfect rating! We're thrilled to hear you had a great experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 13 Jan 2025
Okay. Noisy a/c /heater. Train nearby as well.
Comment from Hotel Management
13 Jan 2025 by Nav, Hotel Management
Hi Danielle, thank you for sharing your feedback. We’re sorry to hear that the noise from the A/C/heater and the nearby train affected your stay. We understand how important a quiet environment is for a restful night. We’ll certainly look into ways to improve this for future guests. We hope to have the chance to welcome you back for a more peaceful stay.
by A verified traveler
Posted 13 Jan 2025
Awesome multi family suite would stay here all the time.
Comment from Hotel Management
13 Jan 2025 by Nav, Hotel Management
Hi Anita, thank you for your wonderful review! We're so glad to hear that the multi-family suite was perfect for your stay. We’d love to welcome you back anytime – we look forward to your next visit!
by A verified traveler
Posted 12 Jan 2025
Comment from Hotel Management
13 Jan 2025 by Nav, Hotel Management
Hi Sarah, thank you for the perfect rating! We’re thrilled to hear you had a great experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 12 Jan 2025
Comment from Hotel Management
12 Jan 2025 by Toni, Hotel Management
Hi Arsenio, Thank you for sharing your feedback. We always appreciate hearing from our guests, as it helps us continue to improve. If there’s anything specific that could have made your experience even better, we’d love to hear your thoughts. We hope to welcome you back soon and provide you with an even more outstanding experience.
by A verified traveler
Posted 9 Jan 2025
Great choice near Cross Iron Mills. Family room with separate bedroom for the parents is a great option. Good pool, decent breakfast.Easy parking. Checks all the boxes. Would also be a good place to stay before heading out from Calgary airport.
Comment from Hotel Management
12 Jan 2025 by Toni, Hotel Management
Hi Jolene, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and found our family room with the separate bedroom option convenient and comfortable. It’s great to know that our location near CrossIron Mills, pool, breakfast, and easy parking made your visit enjoyable and checked all the boxes for you.We’re also pleased that you consider us a good choice for those traveling to and from Calgary Airport. Your kind words are truly appreciated and serve as motivation for our team to continue delivering excellent service.We hope to welcome you back soon for another great stay
by A verified traveler
Posted 8 Jan 2025
Comment from Hotel Management
12 Jan 2025 by Toni, Hotel Management
Hi Chantel, Thank you so much for your scores. We truly appreciate you taking the time to share your feedback with us. We look forward to welcoming you again next time!
by A verified traveler
Posted 7 Jan 2025
Beautiful new hotel - clean and everything in good repair. Room was excellent and breakfast was nice. Unfortunately, our room was next to the elevator and it was very noisy outside our room late at night and very early in the morning. Also, the pool had way too much chlorine on Sunday evening but much more enjoyable after they cleaned it the next morning.
Comment from Hotel Management
12 Jan 2025 by Toni, Hotel Management
Hi Ashley, Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you enjoyed our beautiful, clean hotel, the excellent room, and our breakfast offerings. It's always a pleasure to know that our guests appreciate the effort we put into maintaining our property.We sincerely apologize for the inconvenience caused by the noise near your room and the high chlorine levels in the pool on Sunday evening. We understand how important a peaceful night's rest and a comfortable pool experience are to our guests. Your feedback regarding these issues is invaluable, and we will take immediate steps to address them. Our team will review room allocations near elevators to minimize disturbances and ensure pool maintenance protocols are carefully followed moving forward.We appreciate your kind words and constructive comments, as they help us improve. We hope to welcome you back in the future and provide you with an even better experience.Thank you once again for choosing to stay with us
by A verified traveler
Posted 6 Jan 2025
Great
Comment from Hotel Management
6 Jan 2025 by Toni, Hotel Management
Hi Bert, Thank you so much for your scores. We truly appreciate you taking the time to share your feedback with us. We look forward to welcoming you again next time!
by A verified traveler
Posted 4 Jan 2025
Everything is good.
Comment from Hotel Management
4 Jan 2025 by Toni, Hotel Management
Hi Cindy, Thank you so much for your scores. We truly appreciate you taking the time to share your feedback with us. We look forward to welcoming you again next time!
