Ratings based on 1,306 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Convenient to the Airport. Clean and comfortable room.
Hotel staff welcoming and helpful, especially the lovely gentleman at the front desk. I would recommend.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by raj, Hotel Management
Dear Scott,Thank you for taking the time to review your stay with us. We do take pride in catering to our guests’ needs the best way we can. I am very pleased to hear that our staff made your stay pleasant. We appreciate your positive review as well as for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.I’m looking forward to having you again as a loyal guest in our hotel. Yours Sincerely Raj Mistry General Manager Comfort Inn & Suites Calgary Airport South Calgary AB
by A verified traveler from MORENO VALLEY
Posted 21 Nov 2024
Staff is very friendly and helpful
They had a shuttle for pick up and drop off to airport
Very safe, quiet and kid friendly
Comment from Hotel Management
22 Nov 2024 by raj, Hotel Management
Dear Lovepreet,Thank you for taking the time to review your stay with us. We do take pride in catering to our guests’ needs the best way we can. I am very pleased to hear that our staff made your stay pleasant. We appreciate your positive review as well as for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.I’m looking forward to having you again as a loyal guest in our hotel. Yours Sincerely Raj Mistry General Manager Comfort Inn & Suites Calgary Airport South Calgary AB
by A verified traveler
Posted 21 Nov 2024
The property was nice and clean.
Comment from Hotel Management
22 Nov 2024 by raj, Hotel Management
Dear Jason,Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.We appreciate your positive review as well as for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.I’m looking forward to having you again as a loyal guest in our hotel. Yours Sincerely Raj Mistry General Manager Comfort Inn & Suites Calgary Airport South Calgary AB
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 19 Nov 2024
The rooms were nice and clean. The Sunday breakfast was very good but the Monday breakfast was not. The eggs/omelets were hard and crunchy and the hard boiled eggs were wet and soggy, the white of the egg was mushy. Everything else was good
Comment from Hotel Management
19 Nov 2024 by raj, Hotel Management
Dear Shannon,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Airport South. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed to our breakfast supervisor. Again, thank you kindly for bringing this matter to our attention and giving us the opportunity to hear your concerns and address these issues moving forward.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, RAJ MISTRYGeneral ManagerComfort Inn & Suites Airport South
by A verified traveler
Posted 18 Nov 2024
I like the location, its just dusty back of the headboards, i suggest the vacuum it.
Comment from Hotel Management
18 Nov 2024 by Raj, Hotel Management
Dear Amy,Thanks for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our housekeeping supervisor, I am very disappointed to hear that you found our service below your standards. All your comments are essential to educating our staff about good and bad service, I will personally supervise that all your complaints are addressed that everything will be order on your next visit.we look forward to welcoming you then.With thanks Raj Mistry Comfort Inn & Suites Calgary AB
by A verified traveler
Posted 18 Nov 2024
The staff wasn't too friendly, not all, but the receptionist look they were mad and ignored me when I needed to check in and check out; they were talking to each other in their language in front of me.
Comment from Hotel Management
18 Nov 2024 by Raj, Hotel Management
Dear Miriam,Thanks for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our Front Office Manager.I am very disappointed to hear that you found our service below your standards. All your comments are essential to educating our staff about good and bad service, I will personally supervise that all your complaints are addressed that everything will be order on your next visit. we look forward to welcoming you then.With thanks Raj Mistry Comfort Inn & Suites Calgary AB
by A verified traveler
Posted 12 Nov 2024
Perfect stay. Incredibly clean rooms.
Comment from Hotel Management
13 Nov 2024 by Raj, Hotel Management
Dear David,Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.We appreciate your positive review as well as for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.I’m looking forward to having you again as a loyal guest in our hotel. Yours Sincerely Raj Mistry General Manager Comfort Inn & Suites Calgary Airport South Calgary AB
by A verified traveler
Posted 12 Nov 2024
We were told to be down for 620 for the airport shuttle and were down early only to find out they left without us and would not rectify the situation. The front desk clerk Tammy lied said they called our room 3 times and let it ring 12 times when no one called our room. I had to pay for my own transportation to the airport. Will never stay here again for the way I was treated.
Comment from Hotel Management
13 Nov 2024 by Raj, Hotel Management
Dear Constance,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Airport South. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed to our management team. thank you kindly for bringing this matter to our attention and giving us the opportunity to hear your concerns and address these issues moving forward.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, RAJ MISTRYGeneral ManagerComfort Inn & Suites Airport South4037351966
