Ratings based on 683 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
The breakfast they put out was really good check in was a little hectic as some function was going on, staff handled it very well, room was comfortable,only complaint was the sink in our room didn't drain
by A verified traveler
Posted 17 Nov 2024
All rh above
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Good place
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 14 Nov 2024
Friendly staff. Nice facilities
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Best Western Plus Okotoks Team, Hotel Management
Dear Carlos,I am sorry you did not have an enjoyable experience at our hotel. Do you have any specific feedback as to where you experienced issues? We strive to provide the best possible guest experience.
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 9 Nov 2024
The hotel was very nice and clean - staff were great - so friendly and accommodating -breakfast was good lots of options - I guess the only thing that wasn't great was that there were no good restaurants near by - only fast food the hotel was trying out a dinner menu - choices were limited - but if you didn't want to go out after a long day - that was handy but portions were small and food was mediocre. It was handy - but not really tasty! If they stepped that up just a bit it would have been great!
by A verified traveler
Posted 7 Nov 2024