Ratings based on 64 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Mar 2023
service
Comment from Hotel Management
12 Mar 2023 by Chatur, Hotel Management
Dear customer, first of all we would like to thank you very much for having chosen the Hotel Chatur Costa Caleta during your stay in Fuerteventura. In addition we want to thank you for sharing your opinions and impressions, since it is very important for us to know them and so be able to value your stay at the hotel. We are sorry that we could not match up with your expectations and we apologize for any inconvenience caused during your stay. We would be delighted if you could give us a chance to welcome you again at our hotel in order to show you that we take into consideration all the opinions of our guest and that we work hard daily to improve our services. Yours sincerely
by A verified traveler
Posted 30 Dec 2022
Overall a nice place to stay, the gym and Aircon in the rooms could have just done with abit of tlc and updating to get them working as they should 🙂
Comment from Hotel Management
30 Dec 2022 by Direccion Comercial, Hotel Management
Dear customer, first of all we would like to thank you very much for having chosen the Hotel Chatur Costa Caleta during your stay in Fuerteventura. In addition we would like to thank you for sharing your opinions and impressions, since it is very important for us to know them and so be able to value your stay at the hotel. We are satisfied that the overall valuation of your stay has been positive, but we apologize for the inconvenience. We are glad that you informed us in view of the fact that we can consider this concern and then solve the problem. Thank you again for your constructive criticism, which helps us to improve our services every day. We would like to welcome you back soon in our Hotel and we remind you that we are at your disposal for any further suggestion or information you might need. With best regards
by A verified traveler
Posted 4 Oct 2019
Hotel was spotlessly clean. Ideal location for resort amenities, beach and attractions. Staff were helpful and friendly, especially reception staff. Rooms were cleaned daily.
by A verified traveler from Stirling Uk
Posted 4 Oct 2019
Disappointed by the all inclusive eating as you are charged to exchange pool towels, rent tv control and room safe. Not all bars are all inclusive, no tea/coffee or bottle water in room.
by A verified traveler
Posted 8 Apr 2019
good size bedrooms pool view very good overall satisfactory stay
Comment from Hotel Management
14 Apr 2019 by Responsible of Public Relations, Hotel Management
Dear guest,
Thank you very much for your comments, we are very happy to know that you have enjoyed your stay with us. We hope to see you soon back ,
Kind Regards,
by A verified traveler
Posted 9 Mar 2019
4th stay at this hotel, recent renovations have brought the hotel up to standard but let down by the variable quality of food. Breakfast was fine but dinner was hit & miss. Roasts, fish & rabbit ok but chicken rubbery & goat stew tough. Stayed half board so lunch not experienced.
Comment from Hotel Management
14 Mar 2019 by Hotel Manager, Hotel Management
Dear guest from Chatur Hotels & Resorts, thank you very much for your loyalty and thanks for your comment.
by A verified traveler
Posted 8 Mar 2019
Comment from Hotel Management
30 Apr 2019 by Responsable de Relaciones Públicas, Hotel Management
Muchas gracias por darnos tan buena puntuación,
Esperamos verle pronto de vuelta.
Reciba un cordial saludo
by A verified traveler
Cheerful Hotel
Posted 4 Mar 2019 on HotelsVery good for a short stay excellent staff .
Good value for money.
Comment from Hotel Management
13 Mar 2019 by Manager, Hotel Management
Thank you very much!!!! We will wait to meet you back soon.
Kind regards!
by A verified traveler
Clean and friendly
Posted 25 Feb 2019 on HotelsVery impressed
Comment from Hotel Management
26 Feb 2019 by Responsible Public Relations Chatur Costa Caleta, Hotel Management
Dear Alison, Thank you very much for visit us and for this amazing 10!. We hope see you soon back,
Kind regards,
by A verified traveler from Cardiff
Posted 7 Feb 2019
Great Location, but is a 3 star hotel, food choice was a little repetitive. But staff very helpful and pleasant.
Comment from Hotel Management
23 Feb 2019 by Public Relations, Hotel Chatur Costa Caleta , Hotel Management
Dear guest from Chatur Hotels & Resorts, We are more than happy to receive your comment, this is our best reward. Waiting to see you back soon. Our warmest regards.
