Ratings based on 843 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
Great staff
Big rooms
Can’t say enough about the owners and staff great people
Comment from Hotel Management
13 Dec 2024 by Customer Care Team, Hotel Management
Dear Lance,Thank you for the perfect rating and such wonderful comments about your stay at Hy-Lo Hotel! We're absolutely delighted that you had such a positive experience, particularly with our team members and owners.It brings us genuine joy to hear your appreciation for our spacious rooms and, most importantly, our people. Our staff takes great pride in creating a welcoming environment for all our guests, and your kind words affirm that we're achieving this goal.We can't wait to welcome you back to Hy-Lo Hotel on your next visit to Calera. Thank you for being such a fantastic guest!Best Regards, Hy-Lo HotelCustomer Care Team
by A verified traveler
Posted 5 Dec 2024
proximity to casino.
Comment from Hotel Management
6 Dec 2024 by Customer Care Team, Hotel Management
Dear Ravi,Thank you for the excellent review! We're delighted that you appreciated our convenient location near the casino. Our prime position is indeed one of the many features that make Hy-Lo Hotel a perfect choice for guests.We take pride in offering our guests easy access to local entertainment while providing a comfortable place to relax and recharge. Your perfect rating tells us we've succeeded in meeting your expectations.We look forward to welcoming you back on your next visit to Calera. Thank you for choosing Hy-Lo Hotel for your stay!Best Regards, Hy-Lo HotelCustomer Care Team
by A verified traveler
Posted 1 Dec 2024
Good
Comment from Hotel Management
3 Dec 2024 by Customer Care Team, Hotel Management
Dear Tina,Thank you for the perfect rating! We're thrilled that you enjoyed your stay at Hy-Lo Hotel. Your satisfaction is our greatest reward, and we're delighted that your experience met our high standards of hospitality.We look forward to welcoming you back on your next visit to Calera. Thank you for choosing Hy-Lo Hotel.Best Regards, Hy-Lo HotelCustomer Care Team
by A verified traveler
Posted 30 Nov 2024
Loved the staff service was very welcoming and prompt!
Comment from Hotel Management
3 Dec 2024 by Customer Care Team, Hotel Management
Dear Viraj,Thank you for the wonderful rating and your kind words about our team! We're thrilled to hear that our staff's welcoming nature and prompt service made such a positive impression during your stay at Hy-Lo Hotel. Creating a warm, attentive atmosphere for our guests is what we strive for every day.We can't wait to welcome you back and create more memorable experiences on your next visit to Calera. Thank you for choosing Hy-Lo Hotel!Best Regards, Hy-Lo HotelCustomer Care Team
by A verified traveler
Posted 23 Nov 2024
Dog barked for hours after 10pm bed time for most. Hotel let it happen with no fix until owner came back after midnight. Staff acted like no big deal. Shower was dirty. I expect a credit for this disastrous stay. Very unacceptable.
Comment from Hotel Management
26 Nov 2024 by Customer Care Team, Hotel Management
Dear Dustin,Thank you for taking the time to share your experience. We value all feedback as it helps us maintain and improve our service standards.We appreciate your comments regarding room comfort and evening quietness. Our team is committed to ensuring every guest enjoys a peaceful and comfortable stay, and we take all guest feedback about our accommodations seriously.We remain dedicated to providing our guests with exceptional experiences and hope to have the opportunity to regain your trust on a future visit.Best Regards, Hy-Lo HotelCustomer Care Team
by A verified traveler from fort worth
Posted 23 Nov 2024
O
Comment from Hotel Management
26 Nov 2024 by Customer Care Team, Hotel Management
Dear Jason,Thank you for the excellent rating! We're delighted that your stay at the Hy-Lo Hotel met your expectations. It's wonderful to welcome guests from Fort Worth, and we're so pleased you enjoyed your time with us.We look forward to welcoming you back on your next trip through Calera. Thank you for choosing Hy-Lo Hotel for your stay.Best Regards, Hy-Lo HotelCustomer Care Team
by A verified traveler
Posted 23 Nov 2024
Fast service
Comment from Hotel Management
26 Nov 2024 by Customer Care Team, Hotel Management
Dear Terri,Thank you for the excellent rating and for highlighting our speedy service! We're delighted that our team at Hy-Lo Hotel met your expectations for efficiency and promptness.We look forward to welcoming you back to Calera on your next visit and providing you with the same great service you've come to expect from us.Thank you for choosing us.Best Regards, Hy-Lo HotelCustomer Care Team
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 18 Nov 2024
Friendly. Clean. Convenient. Affordable.
Comment from Hotel Management
19 Nov 2024 by Customer Care Team, Hotel Management
Dear Connie,Thank you for taking the time to share your wonderful review! We're delighted that you found your stay with us to be such a positive experience. Your concise yet powerful feedback perfectly captures what we strive to deliver at Hy-Lo Hotel - a welcoming atmosphere with pristine accommodations at a great value.Our convenient location combined with our commitment to friendly service and cleanliness makes us proud to be your choice in Calera. Your recognition of these key aspects of our hotel is truly appreciated.We look forward to welcoming you back on your next visit to the area!Best Regards, Hy-Lo HotelCustomer Care Team
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Customer Care Team, Hotel Management
Dear Christina,Thank you for the wonderful rating! While you didn't include specific details about your stay at Hy-Lo Hotel, your top rating means everything to us. It tells us that we met our goal of providing an excellent experience for our guests.We value this kind of feedback as it motivates our team to continue delivering the level of service that earned your perfect score. We hope to have the pleasure of welcoming you back to Hy-Lo Hotel Calera on your next visit to Oklahoma.Best Regards, Hy-Lo HotelCustomer Care Team
