Ratings based on 155 Verified Reviews

3.8 out of 5
82% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Minneapolis

Posted 6 Oct 2019 on Orbitz
The hotel is in an industrial park but it is near the airport. The hotel is clean but kind of worn down. In my room many of the outlets had been smashed or broken and the HVAC system didn't really work. The staff was chilly at best and annoyed I didn't speak Italian. The included breakfast ends earlier than posted - so I missed out on the breakfast more often than not. But the place has a secure parking lot - so that was nice. The restaurant on site is delicious.
Comment from Hotel Management
30 Oct 2019 by Massimo, Hotel Management
Dear guest, we thank you for the review that is useful for us to understand where action is needed to improve the quality of your stay. We regret that not everything went the right way, especially regarding the courtesy of the staff and the communication defects precisely because we put particular attention to these aspects together with the cleanliness and comfort of the environments. We hope to have our guest back soon to offer you the quality that our hosts normally recognize us. Yours sincerely. Massimo Meotto Front Office Manager Hotel Mirò Calenzano(FI)
5 out of 5
by A verified traveler

Miro

Posted 3 Aug 2019 on Hotels
Good location always stay at miro when in Prato nice hotel good location
Comment from Hotel Management
17 Aug 2019 by Massimo-Front Office Manager, Hotel Management
Dear guest, we thank you for your opinion that it is always very useful ! We are happy that you have appreciated the quality of our service and the level of comfort that we offer. Hoping to see you very soon , best regards Massimo Meotto Front Office Manager Hotel Mirò alenzano(FI)
5 out of 5
by A verified traveler

Loved it!

Posted 17 Jul 2019 on Hotels
Great hotel! Clean and relatively modern!
Comment from Hotel Management
23 Jul 2019 by Front Office Manager, Hotel Management
Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Massimo Meotto Front Office Manager Hotel Mirò Calenzano(FI)
4 out of 5
by A verified traveler

Posted 15 Jun 2019
Comment from Hotel Management
23 Jul 2019 by Front Office Manager, Hotel Management
Dear Guest, thank you for the good review about our hotel! We are really glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Massimo Meotto Front Office Manager Hotel Mirò Calenzano(FI)
3 out of 5
by A verified traveler

Posted 2 Jun 2019 on Hotels
Comment from Hotel Management
7 Jun 2019 by Massimo Meotto, Hotel Management
Dear guest, thank you for sharing your impressions. We work to ensure a quality stay and every advice is useful to improve where necessary. Hoping to have you back as our guest sincerely Massimo Meotto Front Office Manager Hotel Mirò Calenzano(FI)
3 out of 5
by A verified traveler

Bad experience for 4 star hotel ever

Posted 19 May 2019 on Hotels
This hotel was located at very industrial area. We stayed 2 nights there, both nights internet(wifi) was not working. Front desk staff was not helpful. Air conditioner in the room was noisy and not working as per our settings. First night only 1 towel was provided for the couple stay. I would not stay here again.
Comment from Hotel Management
7 Jun 2019 by MASSIMO , Hotel Management
Dear guest, thanks for taking the time to share your impressions! We are sorry for your experience, but it is thanks to comments like yours that we can understand how and what to improve. We work hard to ensure the best possible experience for our guests, but obviously this time things didn't go the right way and we're checking why. We hope to have you again as our guest to regain your trust with the quality and service already appreciated by many of our guests. Sincerely, Massimo Meotto Hotel Mirò Calenzano(FI)
5 out of 5
by A verified traveler

front desk staff are very friendly. free mini bar

Posted 5 May 2019 on Hotels
front desk staff are very friendly. free mini bar
Comment from Hotel Management
16 May 2019 by massimo , Hotel Management
Dear guest, Thanks for your positive feedback! We are very happy for your satisfaction about our hospitality and quality level! We hope to see you again very soon . best regards Massimo Meotto Front Office Manager Hotel Mirò Calenzano(FI)
5 out of 5
by A verified traveler

Posted 20 Jan 2019 on Hotels
Great experience good location friendly staff Good clean rooms
4 out of 5
by A verified traveler

Posted 19 Jan 2019 on Hotels
I enjoyed my stay . Have stayed here 3 times before . Good hotel comfort staff and lacation is good .would recommend to anyone to stay if you have business or meeting in this area
4 out of 5
by A verified traveler

Posted 3 Nov 2018 on Hotels
Average
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