Ratings based on 28 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Aug 2024
Nice small hotel. Evening meal was perfect. Food made freshly. The salmon was really good.
Comment from Hotel Management
5 Sep 2024 by Neptuno Hotel & Spa, Hotel Management
Dear Gulam,Thank you very much for your review. We are glad to hear that you enjoyed your stay and our dining options. We always work with fresh, top-quality products. We encourage you to experience it again, and we are confident that next time we will surprise you once more.Kind regards.
by A verified traveler
Posted 17 Jul 2024
Liked the modern appearance and style, and the restaurant and bar facilities. However the hotel lacks a decent size swimming pool. I feel that the hotel room was not up to the standard of a four star hotel as the wardrobe had no door, and only 6 clothes hangers on the rail and most importantly no drawers at all for the storage of clothes. I dont expect to be living out of a suitcase in a four star. But the bed and aircon were excellent
Comment from Hotel Management
5 Sep 2024 by Neptuno Hotel & Spa, Hotel Management
Dear Brian,Thank you very much for your feedback. We are glad to hear that you had an enjoyable experience with us. We take into account your comments about our pools, but they are as advertised. Also, we understand that the room was not to your liking, we always take into account your opinions in order to continue improving day by day.We hope to see you again soon, we are sure that next time you will be able to enjoy a much more complete experience.See you next time!
by A verified traveler
Posted 27 May 2024
This hotel is so lovely. Very nice 👌
Comment from Hotel Management
2 Jun 2024 by Team Neptuno, Hotel Management
Dear Client,Thank you for sharing your experience.We hope that you can visit us again soon.Kind regards,
by A verified traveler from Warrington
Posted 15 Jul 2022
Hotel was really nice and staff where helpful but didn’t expect to pay 50 euro room deposit incase you stole a towel 😩
Comment from Hotel Management
24 Jul 2022 by Andrea, Hotel Management
Dear Stephen, Thank you for your review. Regarding the issue of the deposit, we do not only take it for the towels but also for any damage that may be caused in the room. We hope you will visit us again soon.
Team Neptuno
by A verified traveler
Brilliant stay
Posted 29 May 2022 on HotelsLovely well located boutique hotel. Friendly staff. Comfortable clean room. Free safe. Nice small sunbathing area and pool. Nice continental breakfast. Yummy muffins. Overall perfect stay. Easy walking distance to shops and restaurants. 10 mins to train station and beach
Comment from Hotel Management
9 Jul 2022 by Team Neptuno, Hotel Management
Dear Diane,
we are glad that you enjoied your stay here,
we hope to see you again soon.
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
4 Oct 2024 by Neptuno Hotel & Spa, Hotel Management
Thanks for your feedback!
by A verified traveler
Posted 5 Aug 2024
Friendly and helpful staff at the hotel
Comment from Hotel Management
5 Sep 2024 by Neptuno Hotel & Spa, Hotel Management
Dear Stian,Thank you very much for your review! We are glad to hear that you enjoyed your stay at our hotel and that you have a good opinion of the service we provide. We always strive to make you feel at home. We hope to see you again soon.Best regards.
by A verified traveler
Posted 21 Jul 2024 on Hotels
Comment from Hotel Management
5 Sep 2024 by Neptuno Hotel & Spa, Hotel Management
Thanks for your feedback!
by A verified traveler
Posted 9 Jul 2024
Wir waren insgesamt 8 Tage dort. Mitarbeiter inklusive dem Reinigungspersonal waren immer super nett und gut gelaunt. Das buffet war nicht sehr abwechslungsreich aber dafür übersichtlich, frisch und lecker. Alles in einem haben wir uns sehr wohl gefühlt.
Comment from Hotel Management
5 Sep 2024 by Neptuno Hotel & Spa, Hotel Management
Sehr geehrter Kunde,vielen Dank für Ihre Bewertung! Wir freuen uns zu wissen, dass Sie Ihre Erfahrung mit uns genossen, vor allem Hervorhebung unserer gastronomischen Angebot und die Behandlung von unserem Team. Wir versuchen immer, den besten Service zu bieten, damit Sie sich wie zu Hause fühlen. Wir hoffen, Sie bald wieder zu sehen, Sie sind immer willkommen.Mit freundlichen Grüßen.
by A verified traveler
Posted 6 Jul 2024
Net hotel
Plus;
- midden in centrum
- uitgebreid ontbijt
-pas om 12.00 uitchecken
-bus op 1 min lopen, trein 10 min lopen
Min
-3 superkleine zwembadjes 90cm diep met troebel water
- handdoeken 1x / 3 dagen
- beddengoed 1x / wk
-douche smerig(schimmel)
-geen balkon (natte handdoeken niet te drogen)
-veel ouderen (ik was met 2 tieners)
-strand met steentjes
