Ratings based on 111 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Oct 2023
We did the Ironman and the hotel was perfect for that event very close to finish line which made it perfect for us
Comment from Hotel Management
25 Oct 2023 by Guest Service Manager, MedPlaya Hotels, Hotel Management
Dear SimonThank you for sharing your impressions of your recent stay at the MedPlaya Hotel Santa Monica.We are pleased to read that you enjoyed your stay with us and we hope that you enjoyed the Iron Man event also.We hope to be able to welcome you back again very soon.Kind regards
by A verified traveler
Posted 4 Oct 2023 on Hotels
Grumpy reception staff but lovely restaurant and bar staff. Hotel is fairly basic. Dont expect tea/coffee in your room as its not the Spanish way. Something for all tastes at meal times. Beds and pillows not very comfortable. We were there for the Iron Man event, 2nd time in the hotel. Would stay again.
Comment from Hotel Management
25 Oct 2023 by Guest Service Manager, MedPlaya Hotels, Hotel Management
Dear IanThank you for choosing the MedPlaya Hotel Santa Monica for your recent stay in the Costa Brava, and for taking the time to share your impressions.We are pleased to read that you enjoyed this, your second stay with us, and we hope that you enjoyed the Iron Man event also.Thank you for your comments and we look forward to seeing you again next time.Kind regards
by A verified traveler
Posted 12 Jul 2023
Room was clean and nice,food was amazing,area is quiet right next to the beach and train station
by A verified traveler
Our Spain Getaway
Posted 27 Oct 2022 on HotelsWe had a good stay at the MedPlay Hotel Sata Monica. Room was clean, beds were comfortable, had a decent view towards the ocean. Enjoyed a few beers from the bar, the staff were very friendly. Thought the breakfast was very good with lots of options. Hotel was within walking distance to good food, awesome beach and a great running path. We would recommend this Hotel and would stay here again. Don't know if I'd book trough a third party again. Getting tired of the unnecessary middleman. Finding out that you actually get more bang for your buck if you book directly with Hotel or airline and you get to save a few bucks in the process.
Comment from Hotel Management
8 Nov 2022 by Rebeca, Loyalty Manager, MedPlaya Hotels, Hotel Management
Dear Robert,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. It is great to hear that you enjoyed our food and location, and that you would come back to visit us.We look forward to welcoming you back to any of our hotels in the near future.Kind regards.
by A verified traveler
Posted 11 Sep 2022 on Hotels
Not the best hotel in the Med playa group ive stayed in
Comment from Hotel Management
13 Sep 2022 by Rebeca, Loyalty Manager, MedPlaya Hotels, Hotel Management
Dear guest:Thank you for taking the time to leave a review. We are sorry to hear that the hotel did not fully meet your expectations.We hope to welcome you back to any of our hotels in the future.Kind regards.
by A verified traveler
Posted 7 Sep 2022
by A verified traveler
Posted 1 Aug 2022
by A verified traveler
Recent family all inclusive stay
Posted 31 Jul 2022 on HotelsGreat overall for the kids, all four single beds are comfy and a decent size. Room was clean and tidy. The walls are paper thin, so bare that in mind if you have small children that sleep light. We had family’s to our sides and below but above was a very loud.. I mean very loud couple, especially in the twilight hours, you could hear everything, and I mean everything, got the kids asking questions. The service at the pool bar was fast but the workers could have shown a smile, slight rush to sun beds in the morning but that’s the same at all hotels. The food quality wasn’t too great but what you would expect for the money. A bit of a struggle to use the lifts around meal times as there’s only two, you end up having to que up 3 floors for the restaurant, very unpleasant when it’s hot. The restaurant had a school canteen feel. Once in the restaurant it was a tad crazy, everyone rushing about, lack of respect for personal space. Seemed to be a lot of Russians which is surprising considering the sanctions at the moment.
Comment from Hotel Management
2 Aug 2022 by Rebeca, Loyalty Manager, MedPlaya Hotels, Hotel Management
Dear Jamie,
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay with the kids. I am sorry to hear you had some noise disturbances, waits at the lifts and that the restaurant did not meet your expectations. We will look into this to improve our services.
I’m looking forward to having you again as a guest in our hotel.
Kind regards.
by A verified traveler from LONDON
Posted 15 Jul 2022
having stayed therebefore wasimpressed at the renovations in the rooms and detail to health and safety
Comment from Hotel Management
26 Jul 2022 by Rebeca, Loyalty Manager, MedPlaya Hotels, Hotel Management
Dear Alan,
We appreciate you taking a moment to leave us a review about your recent stay with us. We are pleased to hear that you are regular customers and that, once again, you have enjoyed your stay at our hotel.
We hope to welcome you again soon.
by A verified traveler
Posted 13 Jun 2022 on Hotels
Comment from Hotel Management
30 Jun 2022 by Rebeca, Loyalty Manager, MedPlaya Hotels, Hotel Management
Dear Emil. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We look forward to welcoming you back in the near future.
Kind regards
