Ratings based on 6 Verified Reviews
2.3 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2022
I wanted the hotel room to be equipped with slippers. Shower temperature was too low.
by A verified traveler
easy to deal with,clean and safe
Posted 19 May 2019 on HotelsComment from Hotel Management
21 May 2019 by jess, Hotel Management
service is our business and we are trying to improve customers satisfaction day in and day out. Thank you for your positive comment that could inspire our team to strive for more. Maraming salamat po.
by A verified traveler
Posted 4 May 2019
Pool was nice. Same can’t be said for cleanliness in the rooms and around the property. Lots of cockroaches in the pool-side shower rooms. They should’ve sprayed the rooms for insects and mosquitos. And the toilet flush in my room was defective.
Comment from Hotel Management
8 May 2019 by jess, Hotel Management
Thank you for your feedback and I would like to inform you that we have addressed the issue right away. Thank you again.
by A verified traveler
Posted 21 Apr 2019 on Hotels
Comment from Hotel Management
8 May 2019 by jess, Hotel Management
cant read your comment
by A verified traveler
Rundown resort, loud noises at night.
Posted 10 Dec 2018 on HotelsFirst - I was made to wait for half an hour by the office person because they have not received my confirmation only to tell me later that it was in their spam inbox. Duh?
The condition of the rooms/toilet will definitely not meet with the expectations of non-locals.
The Karaoke singing are just super loud till 4am! I got the suite room and I didn’t get sleep until 4am! The management apparently does not care at all or do not even have a policy.
Stay away like far away from this resort.
Comment from Hotel Management
13 Dec 2018 by jess, Hotel Management
We would like to thank you for your feedback as this can help us improve our services. ACR has already communicated to our Expedia partner our need to be trained in responding quickly via Expedia partner central.
Regarding the loud noise from karaoke, we at ACR are compliant to an ordinance limiting karaoke hours to 2 am only. Sad to note that some of our neighbors violate the same ordinance.
by A verified traveler
Posted 9 Nov 2018
ｓｙしょｋしょくしょくｊしょくじしょくじｇしょくじがしょくじがｔしょくじがつしょくじがついしょくじがついてなかった.
れすとらんすらない
Comment from Hotel Management
25 Apr 2019 by jess, Hotel Management
sorry i don't get what you are trying to say.
