Ratings based on 178 Verified Reviews

3.7 out of 5
93% of guests recommend
4.2 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Accueil à améliorer

Posted 18 Aug 2024 on Hotels
Accueil très long et peu chaleureux. Renvoyés del’ibis budget (car personne ) à l’ibis (qui nous dit que quelqu’un est désormais à l’ibis budget) puis à l’ibis budget donc 3 queues …
5 out of 5
by A verified traveler

Great value stay

Posted 29 May 2024 on Hotels
Cheap and cheerful, easy check in and out. Clean room and no complaints!
5 out of 5
by A verified traveler

Ibis-as expected-which is a good thing!

Posted 14 Mar 2023 on Hotels
Needed to overnight before picking up my rental car to head to the Atacama so I was only there for about 9 hours. Breakfast good. In fact, I have stayed in an Ibis before-you know what you get-clean/modern microtel that is hassle free.
Comment from Hotel Management
21 Mar 2023 by Fernanda Pereira - Quality Analyst, Hotel Management
Dear Richard.We greatly appreciate your comments regarding your stay at Ibis Budget Calama. We are glad to know that your experience at our hotel was exceptional. We cordially invite you to return to our hotel, it will be a pleasure to serve you.Sincerely.
1 out of 5
by A verified traveler

Posted 19 Jan 2022
My stay at this hotel was a miserable experience. It took close to an hour to be checked in - staff was incompetent with low degree of service. Changed rooms three times dues to broken air conditioners, dirty room, various other issues. The lobby itself had dripping water on its customers. It took hours to get the situation somewhat resolved finally by begging for a manager. Was unwilling to wait the 4 hours for Expedia to assist. You can't put lipstick on a pig to make the pig nicer - that is like this hotel.
4 out of 5
by A verified traveler

Good service, very noisy rooms

Posted 3 Aug 2021 on Hotels
Very noisy rooms
Comment from Hotel Management
27 Sep 2021 by Hotel Ibis & Ibis Budget Calama, Hotel Management
Estimado, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Un saludo,
3 out of 5
by A verified traveler

Freeze

Posted 12 Jul 2021 on Hotels
everything is ok, except the bedroom temperature, is very freeze and the lack of clean kit (shampoo, soap, etc.)
5 out of 5
by A verified traveler

Posted 3 Dec 2020 on Hotels
👍
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Mar 2020 on Hotels
1 out of 5
by A verified traveler from Prague

Posted 22 Nov 2019
Dealing with this property was a poor customer experience for me
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Oct 2019 on Hotels
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