Ratings based on 65 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Vancouver BC
Posted 1 Jul 2019
the only reason i put a sad face for the check in is because my booking through expedia didn’t exist (management had changed and our booking was not honoured because the new management doesn’t have a relationship with expedia) it was a stressful hour or two phone call but expedia came through and sorted everything out.
by A verified traveler
Posted 21 Nov 2018 on Hotels
Only been once to this hotel.
Pro:
- nice rooms
- access to pool
- big, outside, covered parking
Contra:
- pool is only open until 20
- some rooms (mine included) are situated above the A/C installation, which is quite loud
by A verified traveler
Posted 12 Oct 2018
by A verified traveler
Posted 27 Aug 2018
awesome food. I'm impressed. i totally recommend this place
by A verified traveler
Posted 1 Aug 2018 on Hotels
Recommended
for Everyoneby A verified traveler
Posted 10 Jul 2018
Nice hotel close to our destination. I loved it and the room is spacious and great.
Also have a great breakfast
Recommended
for Everyoneby A verified traveler
Posted 10 Jul 2018
A really great experience. I loved it. My room was nice and good. The aera was also good.
by A verified traveler
Clean, Comfy, and Homelike
Posted 27 Jun 2018 on HotelsI’ve returned to the Canadá Palace 3 times now, and I rarely return anywhere, which should say something about how comfy I feel here. The area is lovely, with a beautiful beach, tons of restaurants, and easy access from the train station - something greatly important to me, as a disabled person who uses public transport.
The rooms are a generous size, with extremely comfortable beds, and good-quality air conditioning. The little additions, like balconies with a table and chairs, and fridges available to rent, mean that I feel much more at-home here than I do in most hotels, which usually feel like places to sleep rather than places to live.
Staff are amongst the most helpful I’ve ever encountered in hotels, and I’ve travelled extensively on four continents, including the Far East, where customer service is generally unsurpassed. Raquel at reception gets a special mention for finding me a room when I showed up early on Sant Joan weekend, but everyone has been excellent, and made my trips a pleasure.
Facilities are good, sometimes great. The breakfast buffet and cafeteria do tasty food, though I haven’t tried the lunch or dinner service. The pool is lovely, but not disabled-friendly. I can get in and out well enough now, but my mother would not be able to use the pool. Steps at the shallow end, rather than a ladder, would have helped a lot.
Overall, though, this is one of my favourite hotels and I will continue to return.
by A verified traveler
4-star hotel... but
Posted 27 May 2018 on HotelsIt was not so good than I expected that of 4-star hotel.
by A verified traveler
okay hotel, bad location
Posted 14 May 2018 on HotelsNice enough hotel, however beds when not the secure (wobbly legs), the rooms were excessively warm, and the temperature dial did not work in the room.
Location was opposite a railway station. With trains going past until about 00:00, and restarting about 06:00. Hotel used for student coach yours (was not clear on the booking) but was placed well away from them so did not disturb us.
