Ratings based on 246 Verified Reviews

4.3 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2024
5 out of 5
by A verified traveler

Posted 6 Oct 2024
Excellent Hotel, loved how spacious and organic it all feels, it truly is a “village” rooms are big and really comfortable, the restaurant is amazing and staff is superbly helpful and friendly, if I could just raise one complaint it would be, its not as close to the really great beaches like other properties, and you need to walk a mile or so, which is not terrible, also the pool is not friendly for people with handicaps, or old persons. outside of that is probably the best place to stay in the isle
Comment from Hotel Management
8 Oct 2024 by Flavio Violante / Gerente Operacional, Hotel Management
FEDERICO,Thank you so much for your thoughtful review! We’re thrilled to hear you enjoyed the spaciousness and the unique, village-like atmosphere of our hotel. It’s wonderful that you found the rooms comfortable and had a great experience at the restaurant with our staff. We’re also grateful for your constructive feedback. While we can’t change our proximity to the beach, we’re always looking for ways to improve accessibility, especially for the pool area, and we’ll take your suggestions to heart. We hope to welcome you back soon for another relaxing stay!
5 out of 5
by A verified traveler

Posted 25 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Nadir S., Hotel Management
Olàa Paula, Ficamos extremamente felizes em saber que sua estadia conosco foi inesquecível! Agradecemos pela bellissima avaliçao.Aproveitando, queremos convidá-lo para celebrar o Natal conosco no Hotel Village Paraíso Tropical. Este ano, preparamos uma ceia natalina deliciosa, com música ao vivo da nossa banda favorita, a chegada especial do Papai Noel e muitas surpresas para tornar a noite ainda mais encantadora e inesquecível.Será um prazer imenso receber você e sua família para essa celebração única. Para mais detalhes sobre o nosso programa de Natal, é só enviar um "oi" no WhatsApp.Até a próxima!
5 out of 5
by A verified traveler

Morro de Sao Paulo en Village Paraiso Tropical

Posted 6 Sep 2024 on Hotels
Muy lindo hotel. Excelente atencion. Vitaly y Ronelly excelentes. Desafortunadamente nos toco el ultimo edificio del complejo, que tenia la caminata mas larga, sin embargo la habitacion excelente (lo unico que le hacia falta era un closet mas amplio). La piscina genial, los desayunos increibles, las chicas del desayuno muy amables.
Comment from Hotel Management
8 Sep 2024 by Nadir S, Hotel Management
Estimado huésped,¡Muchas gracias por su encantador comentario! Nos alegra saber que disfrutaron de su estancia, especialmente de nuestra piscina, los exquisitos desayunos y la atención de nuestro equipo, en especial de Vitaly y Ronelly, quienes estarán encantados de recibir sus elogios.Su satisfacción es nuestra mayor recompensa, y esperamos con mucho gusto tener la oportunidad de recibirlos nuevamente para otra experiencia inolvidable en el Hotel Village Paraíso Tropical.Un abrazo para toda la familia,Hotel Village Paraíso Tropical
5 out of 5
by A verified traveler

Posted 3 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Flavio Violante / Gerente, Hotel Management
Victor, Obrigado pela avaliação positiva.
3 out of 5
by A verified traveler from Seattle

Posted 16 Jan 2021
Not much did I like. Location of the bar offered nice evening chats
Comment from Hotel Management
18 Jan 2021 by Mr. Nadir S. – Gerente Geral, Hotel Management
Dear Guest, we would like to thank you for taking your time to post your review. We apologize for not having been able to fully satisfy your expectations and for any shortfalls might have happened during your recent stay with us. We have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests. Best regards Mr. Nadir S. - GM
3 out of 5
by A verified traveler

Posted 25 Jun 2019
We tried cancel off the reservation nobody could speak english at this hotel.Poor service
Comment from Hotel Management
17 Aug 2019 by Nadir S. - GM, Hotel Management
Dear Sir/Madam, thank you for taking your time to post your review. We apologies for the inconvenience accorded, unfortunately it is hard to find English speaking employees in the island. Best regards.
3 out of 5
by A verified traveler

Overall it is ok for short stay the view is good.

Posted 29 Nov 2016 on Hotels
It has a great location little bit way from the noise area, beautiful green maitened garden with lovely flowers and opposite of a lovely beach. The room was clean but, very basic. The shower was not very strong at a point we had to complain and they sent someone to fix, but not much difference. The fridge in the room was also broken. Breakfast in the morning covered with fliers, which put me off to eat . I suggest they should cover with a thin cover.
4 out of 5
Recommended
for Other
by el rida

solo traveler

Posted 10 Jan 2016 on HotelClub
nice place to stay, swimming pool is one of the best spot in the resort. wifi is almost not working at all. Staff are great!
1 out of 5
by A verified traveler

Noisy hotel, location is only thing good

Posted 23 Apr 2015 on Hotels
Very noisy hotel, poor breakfast, too crowded
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