Ratings based on 261 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jul 2024 on Hotels
by A verified traveler
Em frente a um belo Recife de Corais
Posted 3 Apr 2022 on HotelsAs piscinas de corais em frente ao hotel são fantásticas. O restante Basílio, no hotel, foi o melhor que visitamos na ilha.
by A verified traveler
Posted 30 Nov 2021 on Hotels
The hotel was clean, the service was excellent and the Bobo de camarao was delicious.
by A verified traveler
Posted 21 Apr 2021
Excellent place in a calm
area of the island. Food and restaurant are amazing. Felt like a king!
by A verified traveler
Nice views and rooms, low standard of service
Posted 27 Jan 2021 on HotelsNice views and room was large. It looks like a little paradise. But the staff are borderline rude and don't seem to know how to cater to guests. Management have implemented a lot of rules for guests to follow but they don't deliver their side of the bargain with a high standard of service. It was very expensive for what they offer. Wifi is very bad and annoying, the pool was dirty. For what they charge they should be ashamed.
by A verified traveler
Beautiful property with poor service and rules
Posted 27 Jan 2021 on HotelsThis hotel was a frustrating place to stay. On the positive side, it is beautiful, the beach is right in front and the location is quiet, yet close enough to walk to town when you want to. Room is spacious and comfortable. However, they have so many rules to follow and the service is very poor. Despite being the most 'luxurious' hotel on the island, they make you wear a wristband on arrival (like a cheap Spanish party hotel) and also make you sign an inventory list saying you'll pay if you break something (never come across this in my life, felt like a backpackers hostel). Wifi is abysmal, you have to log in about 30 times every day and even then the signal is very poor, despite other properties on the island managing decent service. We asked them to make a dinner reservation for us and they said "we don't do that" despite 4 staff members standing in reception chatting and doing nothing. We asked for a 1 hour later checkout and they refused despite not being full that day and told us "that's the rules". Further, the swimming pool was very dirty and totally cloudy. Despite breakfast offering being decent, it was ruined by hundreds of flies swarming everywhere and them serving every dish on a tiny side plate, seemingly to stop guests from putting too much on the plate. Overall it feels like a missed opportunity. I suggest management visit other hotels and get a clue how to run a hotel that caters to guest needs rather than making up their own stupid rules and low standards.
by A verified traveler
Posted 17 Dec 2019 on Hotels
Comment from Hotel Management
6 Jan 2020 by Lucas Júnior , Hotel Management
Prezado Paul. Obrigado pela avaliação e pela preferência na Villa dos Corais Pousada. Agradecemos os seus comentários sobre sua estada na Villa dos Corais Pousada.
Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de excelência.
Na expectativa de recebe-los novamente, queira aceitar os nossos melhores cumprimentos.
G.Lucas Júnior
Gerente Geral / Villa dos Corais Pousada.
by A verified traveler
Posted 5 Mar 2019
Beautiful place, very well maintained , clean, food was delicious, staff was very professional and pleasant - perfect.
Special acknowledgement goes to Ana a server at the restaurant. Very smiley , polite, professional , just a pleasure to deal with .
An improvement note - price of bottled water and other items such as pops, Popsicle were extremely high. I can justify paying this much for something like water!
Found some of the restaurant waiters were not as efficient as Ana, maybe get Ana to give them some training :)
Love everything so much
Recommended
for Everyoneby A verified traveler from Washington, DC
Wonderful get-away with friendly, competent staff
Posted 6 Dec 2017
Pros: Secluded location and beautiful setting.
Location: It takes about 15 minutes to walk along the beach to town, but only at low tide. Otherwise, it is a 5 minute shuttle ride which runs regularly.
Everyone was very kind and attentive from bartenders and waiters to desk clerks. The hotel is beautiful and the beach is spectacular. I really enjoyed my stay and wish I were still there. It is very romantic, but also family friendly.
It is at the corner of the beach, and quite separated from town and other hotels. However, at low tide, it is only about a 15 minute walk to town or you can take the regular shuttle into town if you want a change.
Comment from Hotel Management
7 Dec 2017 by Lucas Júnior , Hotel Management
Dear Davis, thank you for your preference at Villa dos Corais Pousada.
We hope to see you again very soon !!!
Regards,
G.Lucas Júnior
General manager
Recommended
for Everyoneby A verified traveler
Heaven
Posted 20 Nov 2017 on TravelocityI would return and recommend this hotel to anyone!
Comment from Hotel Management
24 Nov 2017 by Lucas Júnior , Hotel Management
Obrigado pela avaliação e pela preferencia na Villa dos Corais Pousada.
Esperamos revê-los novamente muito em breve !!!
Atenciosamente,
G.Lucas Júnior
Gerente Geral
