Ratings based on 513 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from santa rosa
Posted 25 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Sonesta Hotel Team, Hotel Management
Dear Mr. Ricardo, Thank you for taking the time to share with us your recent experience at Sonesta Hotel - Cairo. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the Sonesta name is known. Kind Regards, Sonesta Hotel Team
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Sonesta Hotel Team, Hotel Management
Dear Mr. George,We are incredibly grateful that you took the time out to write your feedback for your recent stay with us at Sonesta Hotel – Cairo. In fact, your comments have been seriously taken into consideration by the management and an immediate action will be taken, rest assured that your satisfaction is our priority. We are eager to regain your confidence to us and to welcome you again when is convenient for you. Kind Regards, Sonesta Hotel Team
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Sonesta Hotel Team, Hotel Management
Dear Mr. Magnus,Greetings from Sonesta Hotel, Tower & Casino.On behalf of our entire staff here, we would like to thank you for your stay and for sharing your pleasant experience hoping that we will have the opportunity once again to serve you in the very near future.Kind Regards, Sonesta Hotel Team
by A verified traveler from Springfield Gardens
Posted 9 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Sonesta Hotel Team, Hotel Management
Dear Mr. Talal,Greetings from Sonesta Hotel, Tower & Casino.On behalf of our entire staff here, we would like to thank you for your stay and for sharing your pleasant experience hoping that we will have the opportunity once again to serve you in the very near future.Kind Regards, Sonesta Hotel Team
by A verified traveler
Posted 24 Oct 2024
comfortabl stay
Comment from Hotel Management
25 Oct 2024 by Sonesta Hotel Team, Hotel Management
Dear Mrs. Imane, Thank you for taking the time to share with us your recent experience at Sonesta Hotel - Cairo. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the Sonesta name is known. Kind Regards, Sonesta Hotel Team
by A verified traveler
Posted 9 Oct 2024
The new part of the hotel was great.
Comment from Hotel Management
11 Oct 2024 by Sonesta Hotel Team, Hotel Management
Dear Mr. Sarah, Thank you for taking the time to share with us your recent experience at Sonesta Hotel - Cairo. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the Sonesta name is known. Kind Regards, Sonesta Hotel Team
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Sonesta Hotel Team, Hotel Management
Dear Mr. Osama, Thank you for taking the time to rating us with your recent experience at Sonesta HotelKind Regards, Sonesta Hotel Team
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Sonesta Hotel Team, Hotel Management
Dear Mrs. Margo, Thank you for taking the time to share with us your recent experience at Sonesta Hotel - Cairo. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the Sonesta name is known. Kind Regards, Sonesta Hotel Team
by A verified traveler
Posted 25 Aug 2024
Friendly environment and genuinely very helpful staff. Good food
Comment from Hotel Management
25 Aug 2024 by Sonesta Hotel Team, Hotel Management
Dear Mr. Anwar, Thank you for taking the time to share with us your recent experience at Sonesta Hotel - Cairo. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the Sonesta name is known. Kind Regards, Sonesta Hotel Team
by A verified traveler from London
Posted 19 Aug 2024
Excellent as always
Comment from Hotel Management
20 Aug 2024 by Sonesta Hotel Team, Hotel Management
Dear Mr. Andy,It gives me immense pleasure to know that you had an incredible time with us.It was a pleasure to host you. The team and I look forward to having the pleasure of welcoming you back soon.Kind Regards, Sonesta Hotel Team
