Ratings based on 530 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
the place is good but there are things they have to change because it is annoying for the price I paid .
1) the new years party was 75 dollars more plus your reservation, it does not with it .
2) the room I was it was too noisy to sleep , they have a machine doing something that every time it turns on my room was like being in a factory . So annoying thing .
3)the electrical plugs are very far from the bed which is very annoying while you need charging you phone and being on the bed , electrical plug have to be close to the bead head .
4) the welcome drink is too simple a soda or a beer would be better , not that red thing .
5) you really need magnetic key cards for you doors , it is so annoying using a old key every time you leave the room
Comment from Hotel Management
2 Jan 2025 by Zayan ,Guest Relation manager, Hotel Management
Dear JUNIOR, Thank you so much for your feedback, highly appreciated. And we are glad to know that you have enjoyed your experience with us. We are committed to offer our guests an authentic experience regarding Egyptian hospitality, and ensuring our guests' comfort and satisfaction is at the core of our hospitality concept. We wish you a safe journey to your following destination and we look forward to welcoming you once again
by A verified traveler
Posted 30 Dec 2024
Wonderful place to stay with an AMAZING view! Staff was beyond helpful with booking tours. Highly recommend staying here! We will be stay here again on our next trip.
Comment from Hotel Management
31 Dec 2024 by Zayan ,Guest Relation manager, Hotel Management
Dear John, Thank you so much for your feedback, highly appreciated. And we are glad to know that you have enjoyed your experience with us. We are committed to offer our guests an authentic experience regarding Egyptian hospitality, and ensuring our guests' comfort and satisfaction is at the core of our hospitality concept. We wish you a safe journey to your following destination and we look forward to welcoming you once again
by A verified traveler
Posted 24 Dec 2024
Great location beautiful rooftop and excellent dining options
Comment from Hotel Management
25 Dec 2024 by Zayan ,Guest Relation manager, Hotel Management
Dear John, Thank you so much for your feedback, highly appreciated. And we are glad to know that you have enjoyed your experience with us. We are committed to offer our guests an authentic experience regarding Egyptian hospitality, and ensuring our guests' comfort and satisfaction is at the core of our hospitality concept. We wish you a safe journey to your following destination and we look forward to welcoming you once again
by A verified traveler
Posted 24 Dec 2024
Terrible room but has the best view for sphinx and pyramid
Comment from Hotel Management
24 Dec 2024 by Zayan ,Guest Relation manager, Hotel Management
Dear Mayumi, Thank you so much for your feedback, highly appreciated. And we are glad to know that you have enjoyed your experience with us. We are committed to offer our guests an authentic experience regarding Egyptian hospitality, and ensuring our guests' comfort and satisfaction is at the core of our hospitality concept. We wish you a safe journey to your following destination and we look forward to welcoming you once again
by A verified traveler
Posted 16 Dec 2024
We really enjoyed the tour. Salma made arranging the tour very simple from the beginning. She focus on every details and answered all my questions patiently. Our tour guide Ayman is amazing. He is not pushy, gave us options to choose from, highly knowledgeable, explained every details. He focused only on making our trip remembrable. I highly recommend Salma and Ayman.
Comment from Hotel Management
17 Dec 2024 by Zayan ,Guest Relation manager, Hotel Management
Dear Prasannadevi, Thank you so much for your feedback, highly appreciated. And we are glad to know that you have enjoyed your experience with us. We are committed to offer our guests an authentic experience regarding Egyptian hospitality, and ensuring our guests' comfort and satisfaction is at the core of our hospitality concept. We wish you a safe journey to your following destination and we look forward to welcoming you once again
by A verified traveler
Posted 6 Dec 2024
The room was clean the staff was pleasant however be aware of the smog and polluted air, be aware of a scams and price gouging with shop owners, always ask first the price, also it is the craziest place you will ever drive a car in. I don't recall seeing a stop sign or a traffic light absolute Madness. Police will ask for money in all of the attractions.
Comment from Hotel Management
7 Dec 2024 by Zayan ,Guest Relation manager, Hotel Management
Dear Juan Thank you so much for your feedback, highly appreciated. And we are glad to know that you have enjoyed your experience with us. We are committed to offer our guests an authentic experience regarding Egyptian hospitality, and ensuring our guests' comfort and satisfaction is at the core of our hospitality concept. We wish you a safe journey to your following destination and we look forward to welcoming you once again.
by A verified traveler
Posted 3 Dec 2024
Property is perfectly located near the pyramids, staff is friendly and resourceful. Very loud noise at night so hard to sleep. I enjoyed the stay and felt very safe the entire time and enjoyed the restaurant. Biggest complaint is booking a tour through the hotel and the tour guide clearly pressuring me to spend money as a tourist and requesting I pay them extra for things and taking me to their schemes and shops made the tour not as enjoyable as I was constantly being hassled and pressured into spending money not focusing on the tour itself. Spent very little time at the actual pyramids on the tour and more time being brought to shops and a fake museum then was told I needed to pay additional expenses at the end.
Comment from Hotel Management
4 Dec 2024 by Zayan ,Guest Relation manager, Hotel Management
Dear Thank you so much for your feedback, highly appreciated. And we are glad to know that you have enjoyed your experience with us. We are committed to offer our guests an authentic experience regarding Egyptian hospitality, and ensuring our guests' comfort and satisfaction is at the core of our hospitality concept. We wish you a safe journey to your following destination and we look forward to welcoming you once again.
by A verified traveler
Posted 29 Nov 2024
Very noisy at night due to the street dogs and construction traffic working on the road at 3.30am! Which led to an unfortunate power cut.
Comment from Hotel Management
29 Nov 2024 by Zayan ,Guest Relation manager, Hotel Management
Dear Ronald, Thank you so much for your feedback, highly appreciated. And we are glad to know that you have enjoyed your experience with us. We are committed to offer our guests an authentic experience regarding Egyptian hospitality, and ensuring our guests' comfort and satisfaction is at the core of our hospitality concept. We wish you a safe journey to your following destination and we look forward to welcoming you once again.
by A verified traveler from London
Posted 27 Nov 2024
Propert is in good location you can almost touch the prymids and has rooftop restaurant with magical prymids view.
The restrunt provides variety of foods and shisha smokers can enjoy smoking with a million dollars view. None smokers can go the upper roof. Free breakfast very basic
Comment from Hotel Management
27 Nov 2024 by Zayan ,Guest Relation manager, Hotel Management
Dear Adil, Thank you so much for your feedback, highly appreciated. And we are glad to know that you have enjoyed your experience with us. We are committed to offer our guests an authentic experience regarding Egyptian hospitality, and ensuring our guests' comfort and satisfaction is at the core of our hospitality concept. We wish you a safe journey to your following destination and we look forward to welcoming you once again.
by A verified traveler
Posted 25 Nov 2024
Amazing view in the rooftop bar
Comment from Hotel Management
25 Nov 2024 by Zayan ,Guest Relation manager, Hotel Management
Dear Cesar, Thank you so much for your feedback, highly appreciated. And we are glad to know that you have enjoyed your experience with us. We are committed to offer our guests an authentic experience regarding Egyptian hospitality, and ensuring our guests' comfort and satisfaction is at the core of our hospitality concept. We wish you a safe journey to your following destination and we look forward to welcoming you once again.
