Ratings based on 139 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Aug 2024
Comment from Hotel Management
11 Aug 2024 by Dina Sultan, Hotel Management
Dear Muhib, Thank you for your positive rating. We appreciate your feedback. Looking forward to welcoming you back soon. Regards, Dina Sultan PR & Marketing Manager
by A verified traveler
Posted 7 Aug 2024
Comment from Hotel Management
11 Aug 2024 by Dina Sultan, Hotel Management
Dear Michael, Thank you for your positive rating. We appreciate your feedback and look forward to welcoming you back. Best regards, Dina Sultan PR & Marketing Manager
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
27 Jul 2024 by Dina Sultan, Hotel Management
Dear Fraser,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Dina SultanDigital Marketing Manager
by A verified traveler from Burlington
Posted 26 May 2024
Very nice hotel staff was very helpful and nice to talk. Very clean hight safety
Comment from Hotel Management
28 May 2024 by Dina Sultan Digital Marketing Manager , Hotel Management
Dear Sarah,Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Novotel Cairo 6th of October. We appreciate your feedback and will ensure any issues like the plumbing one you experienced are promptly addressed.Dina SultanPR & Marketing Manager
by A verified traveler
Long family weekend.
Posted 8 May 2024 on HotelsWe have recently enjoyed a weekend at Novotel Cairo with my family. We had a wonderful time but as first timers underestimated the size of the city and location of the hotel. We ended up eating most meals at the hotel restaurant, as most places were quite far. Food was however tasty and service always attentive. We also enjoyed the pool area. It was nice the hotel wasn't very busy, which is probably also caused by the renovation- on some days it was very noisy.
Comment from Hotel Management
16 May 2024 by Dina Sultan Digital Marketing Manager , Hotel Management
Dear Maria, Thank you for choosing Novotel Cairo for your recent family weekend. We are delighted to hear that you enjoyed your time with us. We appreciate your feedback regarding the size of the city and the location of the hotel. It's great to know that you found our food tasty, service attentive, and enjoyed the pool area. We apologize for any inconvenience caused by the noise during the renovation. Your comfort is important to us, and we strive to provide a peaceful environment for all our guests. We hope to welcome you back for another pleasant stay in the future. Warm regards, Dina SultanPR & Marketing Manager
by A verified traveler
Posted 7 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Dina Sultan Digital Marketing Manager , Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
by A verified traveler from Dearborn Heights
Posted 26 Feb 2024
It was very nice. The hotel was doing some remodeling in one wing, and they need to do the same in the wing I was in.
With that being said, the hotel was very nice, the staff was outstanding and my wife and I liked our stay.
It was very quiet and I enjoyed the silence.
Comment from Hotel Management
28 Feb 2024 by Dina Sultan , Hotel Management
Dear J Joseph, Thank you for choosing Novotel Cairo 6th of October and for taking the time to share your review. We appreciate your kind words about our hotel and outstanding staff. We understand that you noticed the need for remodeling in the wing you stayed in, and we value your feedback. We will take this into account as we continuously strive to enhance our guests' experience. We are delighted to hear that you enjoyed the quiet atmosphere during your stay. We look forward to welcoming you back soon. Kind regards, Dina Sultan PR & Marketing Manager
by A verified traveler
It's OK
Posted 11 Jan 2024 on HotelsHotel is OK. Room I was in was a decent size with lounge area and bedroom area. Dinner buffet reasonable choice without it being great. Breakfast buffet likewise. It
has got a gym although the equipment is pretty old. Pool area looked nicked although never had the chance to try it
Comment from Hotel Management
12 Jan 2024 by Dina Sultan , Hotel Management
Dear Noel, Thank you for taking the time to share your feedback with us. We appreciate your positive comments regarding the size of our rooms and the buffet options. We apologize for any inconvenience caused by the condition of the gym equipment and the pool area. Your feedback has been noted, and we will take it into account for future improvements. We hope to welcome you back to Novotel Cairo 6th of October in the near future. Best regards, Dina Sultan PR & Marketing Manager
by A verified traveler
Posted 16 Dec 2023
Comment from Hotel Management
12 Jan 2024 by Karim Hemdan, Hotel Management
Dear Firas, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
by A verified traveler
Posted 7 Nov 2023
Good place to stay
Comment from Hotel Management
7 Nov 2023 by Karim Hemdan, Hotel Management
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely
