8/10 Good
Johannes
Jan 13, 2025
Liked: Cleanliness, staff & service
OK so this is a mixed bag. Overall I would return and stay.
The location is excellent. You have a great view from the roof top. Could not be better. Rates when we travelled were competitive. Room was spacious and clean.
The hotel, breakfast is not fancy. Simple plus if you will.
The personnel is nice and you can see they try to keep you happy. If you travel a lot you notice a difference. I figure in countries like Egypt you have some very well trained folks and some which are kind of new to the job. Enough said. Don't expect too much.
Let's talk about what disappointed me:
We got offered a bunch of tours and excursions and at first glance they were well priced. However what Management fails to realize is the expense and the time we the tourist take and endure and that said don't push some lack luster or in experienced guides on me.
I paid $ 160 for a day trip to Alexandria. Traffic was horrible. The day was short because most of the time we spent in the car. The lunch place was over priced and menue only in arabic. I suspected a tourist trap and cancelled. However worst of all was the guide. George, somewhat new to the guide biz. and I will keep it at that.
What disappointed me is that the hotel chose an inexperienced guide and later said "sorry". Well, I paid and spent my day.
The previous day we had a guide called Ramadan. He was better than George but also a bit "stale".
Leaves me w. the conclusion: NARMER is are happy to make a sale & that is their priority
Johannes
Stayed 3 nights in Dec 2024