Ratings based on 74 Verified Reviews

3.6 out of 5
65% of guests recommend
3.5 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Melbourne

This traveler left a rating score only Posted 4 Nov 2023
1 out of 5
by A verified traveler

Worst travel experience of my life

Posted 17 Nov 2022 on Hotels
They literally could not pay me to stay there again! Worst experience of all my travels and I’ve been around the world. Too many reasons to list. Just stay away from this property. On this same trip, I stayed at a hostel in Jordan and it was better than the Mena and I didn’t like the hostel either.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jan 2022 on Hotels
5 out of 5
by A verified traveler

Posted 8 Jan 2022 on Hotels
Comment from Hotel Management
11 Jan 2022 by Ahmed , Hotel Management
Thank you 😊
5 out of 5
by A verified traveler

Posted 1 Dec 2021
lovely place, friendly people, amazing view and great support
Comment from Hotel Management
6 Dec 2021 by ahmed, Hotel Management
thank you
4 out of 5
by A verified traveler from New York

Posted 22 Feb 2020 on Orbitz
The best thing I could say is location... location... location. Conveniently situated within a 2 minutes walk to pyramid complex... The hotel is a bit dark and gloomy... Everything is very dated. The hotel could use a makeover.
Comment from Hotel Management
22 Feb 2020 by Ahmed , Hotel Management
Thanks
5 out of 5
by A verified traveler

Posted 14 Feb 2020
Comment from Hotel Management
15 Feb 2020 by Ahmed , Hotel Management
Thanks
4 out of 5
by A verified traveler

Would stay here again

Posted 10 Jan 2020 on Hotels
Stayed here for 3 days while exploring Giza. Like everywhere we went in Egypt, the locals make it challenging to get around by constantly harassing you to buy something, or ride in a chariot or taxi, and this harassment continues constantly. The staff in this hotel were particularly helpful - the best service we got in Egypt. They checked that we had meals throughout the day and brought all meals to our room on request. The food was tasty, fresh and hot. They arranged laundry service for us. Like everywhere we stayed in Africa, The shower leaks, the bathroom floor becomes a swimming pool. We had 2 double beds in our room, on one the slats kept falling out and the pillows are high and hard and one long pillow. We ended up sleeping separately. Free WiFi in the room. Room was affordable and this is reflected in the quality. Excellent view of Sphinx and pyramids - we paid extra to upgrade to a higher level. Cool watching the sound and light show from the room with dinner!! Balcony was very small in the room. The tours arranged by the hotel were good, with delicious lunch. Would stay here again!
Comment from Hotel Management
11 Jan 2020 by Ahmed, Hotel Management
Thanks
5 out of 5
by A verified traveler

Egypt Trip

Posted 7 Jan 2020 on Hotels
It was fantastic, breakfast was amazing. And the view of the pyramids from the roof is breathtaking.
Comment from Hotel Management
8 Jan 2020 by Ahmed , Hotel Management
Thanks
5 out of 5
by A verified traveler from Los Angeles,CA

Posted 4 Jan 2020
The staffs are really helpful and accommodating. Ahmad and Nasser are really helpful.
Comment from Hotel Management
6 Jan 2020 by ahmed, Hotel Management
thanks