Ratings based on 292 Verified Reviews
3.1 Room cleanliness
3.5 Service & staff
2.9 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Apr 2021
by A verified traveler
Posted 6 Aug 2019
by A verified traveler
Posted 7 May 2018 on Hotels
by A verified traveler
Posted 1 May 2018 on Hotels
I will not recommend this hotel anymore! I have booked this hotel for 2 nights in total but stayed at Giza for 1 night in between. The reason for us to book the same hotel in Cairo on the night before and after going to Giza is that we only need to bring little thing and leave our large luggage in the hotel. However, when we back from Giza, the staff told us that the hotel was fully booked and no more room for us. They moved us to another hotel which is more far away in a alley and having water leakage while the air-conditioner was on! Then we were carrying our large backpack and walk for around 10 minutes moving to another hotel! And I really can’t receive any apologize for their arrangement and their attitude was not very good at all!!!
Recommended
for Everyoneby A verified traveler
Convenient location near museum
Posted 26 Apr 2018While the hotel is very urban (ie. elevator and building in general are not modern), the floor of the building with the hotel is comfortable. The staff is very welcoming and accommodating. The breakfast is excellent. The staff went out of their way to help make our stay and our Cairo experience enjoyable.
by A verified traveler
Excellent location
Posted 10 Apr 2018 on HotelsPosh little hotel at great location.
You will not meet Saudi Arabia King here but hotel offer great quality/price ratio.
(@Hotel Grand Royal - Please take care of all elevator doors.)
Comment from Hotel Management
10 Apr 2018 by Hotel Grand Royal Manage,emt , Hotel Management
Good morning ,First of all thank you for your nice comment, Grand Royal Cairo team as well as the hotel management will be looking forward to your next visit. We were very pleased that hard work leaves good memory in our guests’ experience. Rest assured that your constructive comment will be shared with the Hotel Management for improvement. I do hope that we will have the opportunity once again to serve you in the very near future. Cordially, Thanks
Recommended
for Everyoneby A verified traveler from Kaohsiung City
Nice hotel with good location & hospitality
Posted 10 Apr 2018Great location and hospitality. Strong wi-fi and shower water. Really comfortable and convenient to stay.
Comment from Hotel Management
10 Apr 2018 by Grand Royal Management , Hotel Management
Dear Valued Guest , It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. Please be informed We all look forward to be of service to you once again at Grand Royal Cairo . Sincerely yours
by A verified traveler
Posted 8 Apr 2018 on Hotels
Comment from Hotel Management
10 Apr 2018 by Grand Royal Management , Hotel Management
Thank you very much for your feed back we will be looking forward to serve you in the very near future :)
Recommended
for Everyoneby A verified traveler from california
Close to the nile
Posted 8 Apr 2018Def book the hotel. The employees are lovely but I don’t recommend the tours. I booked a trip to Giza for two in English and the tour guide decided to do it in Spanish when he realized I spoke Spanish but my friend didn’t. There was a huge lack of professionalism which made us feel uncomfortable as two female travelers. Also while we were told that the entrance to the pyramids were not included, they didn’t tell us that we would be force to purchase a camel ride because if not we would have to walk 12km to see them which was a lie because the entrance was around the corner. That was an additional $45 that was not expected. Book tours with Memphis instead.
Comment from Hotel Management
10 Apr 2018 by Hotel Grand Royal management , Hotel Management
Dear Valued Guest , It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence please accept our sincere apologies for any inconvenience you might have experienced during our tours arrangement . Please rest assured that your comments is well noted and immediate action has been taken to ensure the quality of our services as well as that of our standards Please be informed We all look forward to be of service to you once again at Grand Royal Cairo . Sincerely yours
by A verified traveler
Posted 6 Apr 2018 on Hotels
Comment from Hotel Management
10 Apr 2018 by Grand Royal Management , Hotel Management
Dear Valued Guest , It was our pleasure having the chance to have you with us. We are glad to hear you fully enjoyed your experience at the hotel. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. Please be informed We all look forward to be of service to you once again at Grand Royal Cairo . Sincerely yours
