Ratings based on 294 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Guest Relations Team, Hotel Management
We appreciate your comment and hope to see you again.
by A verified traveler
Posted 8 Dec 2024
The view, is all about the view , just the view , couldn't get enough of the pyramids and sphinx
Comment from Hotel Management
9 Dec 2024 by Guest Relations Team, Hotel Management
We appreciate your comment and hope to see you again.
by A verified traveler
Posted 2 Dec 2024
For price you cannot beat it. Amazing view of the pyramids right from the rooftop Heaven Lounge and bar. Walking distance to the Sphinx gate and entrance to the Giza Pyramid Area!
Comment from Hotel Management
3 Dec 2024 by Guest Relations Team, Hotel Management
We appreciate your comment and hope to see you again.
by A verified traveler from Huntington Beach
Posted 30 Nov 2024
The staff at this hotel are excellent and very helpful and friendly. The price reflects the aged condition of the facility. If hotel management would spend money on renovations, they could easily charge double the price. The location is second to none. We loved the roof top restaurant facing directly to the pyramids. By the way, you can enjoy the pyramid night show as well.
Comment from Hotel Management
30 Nov 2024 by Guest Relations Team, Hotel Management
We appreciate your comment and hope to see you again.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Guest Relations Team, Hotel Management
We appreciate your comment and hope to see you again.
by A verified traveler
Posted 22 Nov 2024
The hotel is unsafe due to no window's!!
The food is the worst quality and no choices available.
Staff:
Abdo & Mahmoud are the pillars that hold the place together and this is a fact.
We were ready to leave but they pulled out all the stops which is rare. They are helpful, friendly and Hubble and all they did for us was amazing on every level!!
Amr was an ultra genuine gentleman and the best tour guide you will ever meet.
I thank the three men with all our hearts and I hope they all get a major promotion in the near future as they all lift the hotel service and carry all other staff on their backs.
Thank you for looking after us once again!
Comment from Hotel Management
23 Nov 2024 by Guest Relations Team, Hotel Management
We appreciate your comment and hope to see you again.
by A verified traveler
Posted 21 Nov 2024
Excellent Hotel.
Comment from Hotel Management
22 Nov 2024 by Guest Relations Team, Hotel Management
We appreciate your comment and hope to see you again.
by A verified traveler
Posted 19 Nov 2024
The best seat in the area!!!!
Comment from Hotel Management
21 Nov 2024 by Guest Relations Team, Hotel Management
We appreciate your comment and hope to see you again.
by A verified traveler
Posted 19 Nov 2024
I stayed for one week in November here and had a mixed experience.
Hotel staff were friendly and helpful, the building was clean and had a small but nice interior. Location is perfect for visiting pyramids and the sphinx and the hotel will arrange tours to other locations (but much more expensive than booking via Expedia).
The roof bar/restaurant, Heaven Lounge, has a fantastic view of the pyramids and cheap prices. The food was typically v good though I had one really terrible meal here one night (I ate here most evenings during my stay). The free breakfast is excellent and the morning staff, led by the charismatic ‘Ali Baba’ were great. Evening service was mixed, sometimes good, sometimes really poor. I enjoyed watching the cats that would come into the restaurant from neighbouring rooftop bars but if you don’t like cats be warned they were there a lot.
My room was very basic but clean (I was given room 105). However, the window faced directly onto the building next door with only about a 1-2ft gap so I had no daylight (let alone view!). Fine for me as I spent most of my time on the roof bar or out sightseeing but a bit gloomy when in the room.
There was also a lot of noise all through the night from the fridge in the room, the toilet (which would refill the tank by itself often), the air con and the nearby elevator.
There was a TV and safe in the room but both were broken.
The immediate area is touristy, mostly gift shops and other hotels. Expect to be hassled.
Comment from Hotel Management
21 Nov 2024 by Guest Relations Team, Hotel Management
We appreciate your comment and hope to see you again.
by A verified traveler from Ciudad Autonoma de Buenos
Posted 19 Nov 2024
Great option in front of the Pyramids!
Comment from Hotel Management
21 Nov 2024 by Guest Relations Team, Hotel Management
We appreciate your comment and hope to see you again.
