Ratings based on 34 Verified Reviews

4.7 out of 5
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Crowne Plaza West Cairo - Arkan Management Team, Hotel Management
Thank you Andrew for the 5-stars review.
5 out of 5
by A verified traveler from Pembroke Pines

Posted 25 Oct 2024
Great place , very attentive staff, rooms are excellent & rooftop is a brilliant place with awesome food and music Mohamed & Zayed at reception took it to a different level to ensure our stay is pleasant, Ahmed at the rooftop restaurant did a great job to accommodate our requests
Comment from Hotel Management
28 Oct 2024 by Crowne Plaza West Cairo - Arkan Management Team, Hotel Management
Hello Amr, We are so happy to hear that you enjoyed your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.
5 out of 5
by A verified traveler

Posted 23 Sep 2024
Great place to stay. Close to shopping areas and restaurants with many amenities including gym, pool and massage.
Comment from Hotel Management
24 Sep 2024 by Crowne Plaza West Cairo - Arkan Management Team, Hotel Management
Hello Bijan! We are truly ecstatic to know that you had an exceptional experience with us. Our entire team is dedicated to ensuring the utmost satisfaction of our guests, and it fills us with joy to know that we have achieved this goal thanks to incredible guests like yourself. We extend our heartfelt gratitude once again and eagerly waiting to welcome you back in the near future.
5 out of 5
by A verified traveler

Posted 15 Aug 2024
Comment from Hotel Management
18 Aug 2024 by Crowne Plaza West Cairo - Arkan Management Team, Hotel Management
We’re always happy when amazing guests like you enjoy their time at Crowne Plaza. Come back anytime!
5 out of 5
by A verified traveler

Amazing stay for exceptional service

Posted 11 Aug 2024 on Hotels
my Stay was amazing, clean hotel, amazing crew and service, whether at front desk or other amenities.
Comment from Hotel Management
11 Aug 2024 by Crowne Plaza West Cairo - Arkan Management Team, Hotel Management
Thank you very much Alaa for sharing your experience and waiting for you again soon.
5 out of 5
by A verified traveler from Peterborough

Posted 28 Jul 2024
Clean property, very friendly staff, and very intertaining surroundings
Comment from Hotel Management
29 Jul 2024 by Crowne Plaza West Cairo - Arkan Management Team, Hotel Management
Thank you Magdy for visiting usand sharing your great feedback with our community.
5 out of 5
by A verified traveler

Posted 8 Jul 2024 on Hotels
Comment from Hotel Management
8 Jul 2024 by Crowne Plaza West Cairo - Arkan Management Team, Hotel Management
Thanks for sharing your review with us and the community
2 out of 5
by A verified traveler

Posted 29 May 2024
Our air conditioner went out in the middle of the night, I woke up sweating😔
Comment from Hotel Management
30 May 2024 by Crowne Plaza West Cairo - Arkan Management Team, Hotel Management
Hello Amal, Thank you for sharing your feedback and we're very sorry for the inconveniece happened during during you stay. We would like to make it up for you next time.
5 out of 5
by A verified traveler

Posted 18 May 2024
Excellent staff, helpful and professional. Clean rooms, clean excellent location if you want that part of cairo (Shk Zayed zone) The best gym in all hotels iv been to in cairo. LA7 gym.
Comment from Hotel Management
19 May 2024 by Crowne Plaza West Cairo Arkan Managment Team, Hotel Management
Hello Fares, We can’t wait to share your 5-star review with our team. They’ll be thrilled!
5 out of 5
by A verified traveler

Posted 13 Jan 2024 on Hotels
Comment from Hotel Management
15 Jan 2024 by Crowne Plaza West Cairo - Arkan Management Team, Hotel Management
Thank you very much Abdulla for your amazing review.Waiting for you again soon.