Ratings based on 604 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Oct 2024
One of the cleaning staff stole $2,500 from the safe while I was leaving the room. I have not been able to contact anyone with the hotel management. They are not cooperative. I do not recommend staying there.
Comment from Hotel Management
12 Oct 2024 by Ahmed H, Hotel Management
We were disappointed to learn that your experience during your stay was not pleasant, on behalf of Conrad Cairo, please accept our apologies for any inconvenience caused during your stay in our hotel as we strive to ensure our patrons experience the best visits possible during their travel, your comments were shared with the concerned department and the hotel management for action and improvement.Hopefully your contact number to stand on more details .Looking forward to the opportunity to welcome you back soon at Conrad Cairo to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.
by A verified traveler
Posted 12 Sep 2024
Towels are old
Comment from Hotel Management
16 Sep 2024 by Guest Relations team , Hotel Management
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey and for the constructive feedback. Kindly be informed that your comment was shared with concerned department for actions and improvement. Looking forward to welcoming you and your beloved ones back again.
by A verified traveler
Posted 18 Aug 2024
nothing
Comment from Hotel Management
18 Aug 2024 by Guest Relations team , Hotel Management
Warm greetings from Conrad Cairo. Thank you for your time filling in the survey. Please accept our sincere apologies, if your stay was not up to your expectation. Kindly send us more details on our hotel email address. Hopefully you will allow us to regain your confidence in our service as we are promising you that your coming stay will be flawless.
by A verified traveler
Posted 3 Aug 2024
Beautiful location, but smoking everywhere, not good for families, a lot of young people and 18
Comment from Hotel Management
4 Aug 2024 by Guest Relations team , Hotel Management
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey and for the very constructive feedback. Kindly be informed that all your comments were shared with the concerned departments for actions and improvements. Please accept our sincere apologies for any inconvenience caused during your stay. Looking forward to welcoming you and your beloved ones back again.
by A verified traveler
Conrad - the spirit of Cairo
Posted 31 Jul 2024 on HotelsConrad Hotel is right on the brink of the Nile. The pool area is fantastic with great service. Rooms are very nice and clean and the staff is extremely friendly and service minded. We were allowed to stay in our room as long as we wanted the day we had to leave which is a great feature, so we could enjoy the hotel right up until we had to go to the airport. Highly recommended!
Comment from Hotel Management
4 Aug 2024 by Guest Relations team, Hotel Management
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey, for the high rating and for the lovely comment. We are delighted you had an enjoyable stay with us, it is always our pleasure serving customers like you. Looking forward to welcoming you and your beloved ones back again.
by A verified traveler
Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
4 Aug 2024 by Guest Relations team , Hotel Management
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey. Looking forward to welcoming you and your beloved ones back again.
by A verified traveler
Posted 13 Jul 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by Guest Relations team , Hotel Management
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey and for the high rating. We are delighted you had an enjoyable stay with us, it is always our pleasure serving customers like you. Looking forward to welcoming you and your beloved ones back again.
by A verified traveler
Posted 1 Jun 2024 on Hotels
Comment from Hotel Management
2 Jun 2024 by Guest Relations team , Hotel Management
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey and for the high rating. We are delighted you had an enjoyable stay with us, it is always our pleasure serving customers like you. Looking forward to welcoming you and your beloved ones back again.
by A verified traveler
Posted 26 May 2024 on Hotels
الاستقبال اسوء معاملة
Comment from Hotel Management
27 May 2024 by Guest Relations team , Hotel Management
Warm greetings from Conrad Cairo. Thank you for your time filling in the survey. Please accept our sincere apologies, if your stay was not up to your expectation. Kindly send us more details on our hotel email address. Hopefully you will allow us to regain your confidence in our service as we are promising you that your coming stay will be flawless.
by A verified traveler
Posted 14 May 2024 on Hotels
Comment from Hotel Management
15 May 2024 by Guest Relations team , Hotel Management
Warm greetings from Conrad Cairo hotel. Thank you for your time filling in the survey and for the high rating. We are delighted you had an enjoyable stay with us, it is always our pleasure serving customers like you. Looking forward to welcoming you and your beloved ones back again.
