Ratings based on 59 Verified Reviews
2.9 Room cleanliness
3.3 Service & staff
3.6 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Paid cash on site for 2 nights, room was 208 . The only room not being renovated on that side of property. Had to move building materials(sheetrock,tools, busted tile) out of the way to get to room. Turned on lights and roaches were everywhere. Went down to office to tell them we would not be staying and they wouldnt give a refund. Were there 5 minutes at most. Didnt even put our luggage down.
by A verified traveler
Posted 27 May 2024
Hotel was under renovation.
by A verified traveler
Posted 13 Jan 2024
Customer service
Comment from Hotel Management
14 Jan 2024 by Sincerely, JK, Hotel Management
Thank you, Carl, for telling us about your stay at the Cairo Inn. And I appreciate your 5/5 score following your stay. We would love to see you again, should your travels bring you back to our area.
by A verified traveler
Posted 8 Oct 2023 on Hotels
Comment from Hotel Management
9 Oct 2023 by rick, Hotel Management
thank you come back see us
by A verified traveler
Posted 13 Aug 2023
O can’t be in the Hotel because my Fly be canceled. I can’t make my check in.
by A verified traveler
Posted 8 Aug 2023
Roaches, dirty nit upgrades bathrooms carpet filthy.
by A verified traveler
Posted 29 Jun 2023
Comment from Hotel Management
25 Jul 2023 by Hotel Manager, Hotel Management
Dear Lisa,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager
by A verified traveler
Posted 27 Jun 2023
Comment from Hotel Management
25 Jul 2023 by Hotel Manager, Hotel Management
Dear Lisa,Thank you for the review and rating of 3 out of 5. Kindly give us some opinions, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback. I hope you will visit us again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 23 Jun 2023
The room was awful... Smelled like animals lived in room... I did not stay at hotel and had to pay for another hotel... On top of that I requested a refund but was unable to get a refund... So ai called the BBB Better Business Bureau and informed them of hotel conditions and that I was unable to get my money back from Expedia..... Never will use Expedia again... I suggest no one use Expedia
Comment from Hotel Management
25 Jul 2023 by Hotel Manager, Hotel Management
Dear Sarah,We apologize for the inconvenience and the unsatisfactory experience you had during your last stay. Our team is committed to providing clean and comfortable accommodations, and we regret that we fell short of your expectations. A lot has changed since your last visit.We hope to have the opportunity to regain your trust and provide you with a more pleasant stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 13 May 2023
The hotel was in a very convenient location for shopping in walking distant along with multiple eating choices. The owners and employees were pleasant and helpful.
Comment from Hotel Management
16 May 2023 by r, Hotel Management
thanks
