Ratings based on 913 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
The staff was friendly and went above and beyond to accommodate all my requests. 10/10 would recommend and would stay again.
Comment from Hotel Management
24 Nov 2024 by Author, Hotel Management
Dear Erika
Many thanks for a review of Cairns Harbourside Hotel on Expedia.
It is fantastic to see you have left us with perfect scores of 10 from 10 across the hotel and even more pleasing are your comments in the hardworking hotel team. I will certainly share your experience with my colleagues and we all look forward to welcoming you back when you are visiting Tropical North Queensland.
Kristy
Director of Sales and Marketing
by A verified traveler
Posted 21 Nov 2024
Excellent
Comment from Hotel Management
24 Nov 2024 by Author, Hotel Management
Dear Lawrence
Many thanks for the review of Cairns Harbourside Hotel on Expedia.
Lovely to read you had an excellent stay with is, and thank you also for choosing to leave us with perfect scores across the board.
We very much look forward to having you stay with us again in the near future.
Kristy
Director of Sales and Marketing
by A verified traveler
Posted 21 Nov 2024
Good service from staff
Comment from Hotel Management
24 Nov 2024 by Author, Hotel Management
Dear Kieran
Many thanks for taking the time to leave your review of Cairns Harbourside Hotel on Expedia.
It is really great to read you had excellent service from the dedicated and professional team at the hotel - they really do work tirelessly to make all our guests feel right at home,
Thank you again and we very much hope to see you in the hotel when you next visit Cairns.
Kristy - Director of Sales and Marketing
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Will definitely stay here again. Excellent service and lovely room.
Comment from Hotel Management
17 Nov 2024 by Author, Hotel Management
Dear Amy
Thank you for writing a review on Cairns Harbourside Hotel on Expedia.
Your feedback is really lovely - it is always appreciated when a guest has such a great experience that they will be coming back.
We do have a very hardworking and dedicated team who focus every day on making our travellers feel welcome and at home - please know I will share your comments with the team at today's morning briefing.
Thanks again and we know we will see you in our hotel in the near future.
Kristy
Director of Sales and Marketing
by A verified traveler
Posted 10 Nov 2024
.
Comment from Hotel Management
13 Nov 2024 by Author, Hotel Management
Dear Vicky
Many thanks for the review of Cairns Harbrouside Hotel on Expedia.
Thank you also for choosing to leave us with a perfect rating across the key areas of the hotel - we very much look forward to welcoming you back for your next stay in Cairns.
Kristy
Director of Sales and Marketing
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 8 Nov 2024
Easy access
Comment from Hotel Management
13 Nov 2024 by Author, Hotel Management
Dear Joseph
We appreciate you taking the time to leave a review of Cairns Harbourside Hotel on Expedia.
The hotel is lucky to have a central location in Cairns, plenty of onsite and street parking, and of course step-free access right across the hotel.
We thank you again and look forward to you staying with us when you next visit Cairns.
Kristy
Director of Sales and Marketing
by A verified traveler
Posted 7 Nov 2024
Good location, within walking distance to the marina and a nice esplanade in front of the hotel for early morning walks. Staff was very friendly and hospitable.
Comment from Hotel Management
11 Nov 2024 by Author, Hotel Management
Dear Eloise
We appreciate your review of Cairns Harbourside Hotel on Expedia.
Thank you for choosing to leave us with a perfect rating following your stay, we are very pleased to be left these scores. it is also wonderful you loved our location in Cairns - right on the Esplanade and across from the boardwalk where you can easily stroll into the centre of town to explore the city and its attractions.
Once again thank you for your scores and we hope to see you soon!
Kristy
Director of Sales and Marketing
by A verified traveler
Posted 5 Nov 2024
