Ratings based on 120 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Our Cairns holiday
Posted 30 Jul 2024 on HotelsThe accommodation was as we expected for the price we paid, however, they should not advertise wifi as none of us ever managed to connect and the four of us had to rely on my telephone to be able to connect. We would have liked bigger saucepans (there was a huge pot and two tiny saucepans), and sharper chef knives which were very blunt.
Comment from Hotel Management
31 Jul 2024 by Sandy, Hotel Management
Hello Therese,As we did not see you at all until the morning that you Check Out - and as explained to you then, we are unable to produce Wifi until you 'Actually Check In" to the complex - which is a requirement and which is the normal any where you go. Everyone has their own Wifi - particually when you travel. And again, as we did not see at all - you would have let us know about the knives and we would have attended to it immediately.Sandy
by A verified traveler
Loved our stay!
Posted 28 Jul 2024 on HotelsWe loved our stay at Coral Towers. Sandy went above and beyond to help us when we were working out where and what we wanted to do whilst visiting Cairns.
Comment from Hotel Management
28 Jul 2024 by Sandy, Hotel Management
Hello Cheryl,Thanks very much for your Review and Comments.Very happy that you enjoyed your time and stay with us and also glad that we can give the best advise that you can - to make our guests stays with us the best that we can.RegardsSandy
by A verified traveler
Posted 10 Jul 2024
We had great time during our stay in Coral Towers Cairns. Location is the highlight overlooking park and coral sea. Property has massive apartments with all amenities, you will feel like home. All the facilities in kitchen, bath were great..and beds are comfy. Sandy was very welcoming and helpful. On site Pool and jacuzzi were clean..kids loved it..highly recommended, we will surely come back..
Comment from Hotel Management
12 Jul 2024 by Sandy, Hotel Management
Hello Rajeev,Thank you for your Review and comments - happy that you enjoyed your time and stay with us.Hope to see you next time are in Cairns on holidays.RegardsSandy
by A verified traveler from strathdale
Posted 15 Jun 2024
It’s a nice apartment. Location is excellent, but apartment not very clean. I had a toddler with me, so often you have to bend to get stuff from under bed or couch and I could see dust and moth.
Also the second bathroom was clogged and it flooded, we didn’t complain because we didn’t have time to wait for a plumber
Comment from Hotel Management
17 Jun 2024 by Sandy, Hotel Management
Hello and thanks for your review and comments. If you dont tell us that you have an issue - we can not fix it for you. It is very annoying though that you can put up the comment on a Review but not give us the chance to fix it while you were here.Sandy
by A verified traveler
Great Stay - No WiFi
Posted 6 Jun 2024 on HotelsOverall - we really enjoyed our stay.
We had a two bedroom end unit, so the views of the sunrise and beach were magnificent. It was spacious and felt clean (although we did come across a couple of cockroaches). The building is older, but the place has been updated. Good water pressure. Solid washer/dryer. All the amenities we needed. Not a far Uber ride from the wharf/boardwalk area with many restaurants (typically cost us around $10AUD and less than 10 minutes to get there).
Everyone was helpful and very nice.
The walls are THIN. You can hear everything from surrounding rooms. I jumped out of bed several times because it sounded like our doors were being opened, but it was apartments around us. It was unsettling for it to sound like it was coming from inside our apartment.
WiFi is AWFUL. It felt like it was off most of the time because our phones didn’t even see the network. They told us it was not great when we checked in, but it was nonexistent. If you need internet, budget for using your own data.
Comment from Hotel Management
8 Jun 2024 by Sandy, Hotel Management
Hello Aconymous,Thanks for your review.RegardsSandy
by A verified traveler
Posted 2 Jun 2024
Not far from the pier. WiFi did not work in the apartment except near the door
Comment from Hotel Management
3 Jun 2024 by CT, Hotel Management
Good Afternoon, Thank-you for your review. Kind Regards, Coral Towers
by A verified traveler
Posted 14 Jan 2024 on Wotif
Comment from Hotel Management
15 Jan 2024 by Sandy, Hotel Management
Hello Zubair - Thanks for you Review and Comments.RegardsSandy
by A verified traveler
Posted 27 Oct 2023 on Wotif
Wifi was terrible. With a teenager in tow this was not good. Location and ease of access was great.
Comment from Hotel Management
27 Oct 2023 by Sandy, Hotel Management
Hello Claudia,Thank you for your Review.RegardsSandy
by A verified traveler
Posted 12 Oct 2023 on Wotif
Beautiful place to stay with a great view of the ocean. Fantastic clean rooms and super helpful friendly staff. Very affordable prices.
Comment from Hotel Management
12 Oct 2023 by Sandy, Hotel Management
Hello Mina,Thank you for your Review and Comments.Happy that you enjoyed your stay with us and see you all next time you are in Cairns.RegardsSandy
by A verified traveler
Posted 9 Oct 2023 on Wotif
Excellent place for family
Comment from Hotel Management
9 Oct 2023 by Sandy, Hotel Management
Hello Lingyun,Thank you for your Review and comment.Happy that you enjoyed your stay with us.RegardsSandy
