Ratings based on 125 Verified Reviews

4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 1 Jul 2024
It was a place to sleep, the beds had clean sheets, there was a safe parking spot for the car. As for the rest, the place is really run down, When we came in 1st time I had to sweep the floors and got rid of a heap of dust and dirt, there was a half empty coke can at the entrance, the floors had some sticky substance which we washed off. There was not a single clean plate, glass, cup etc. Had to was all the cutlery before use, not enough plates/cutlery/utensils to serve even 3 people. The place had a really bad smell, we had to buy deodorants to get it to an ok level. Shower curtain was filthy, all the walls looks like they haven’t been painted since the place was built, some of the ceilings look like it could either be filthy/ have water stains, kitchen counter is burnt and needs replacement, pots and pans need to be replaced, tiles cracked throughout the place, blinds need to be replaced. Hood top was disgustingly dirty. Doors and walls had heaps of gapes, scrapes, screw holes. Walls next to table had some yellow liquid spill never cleaned off. Brown substance (probably poop) on the wall behind the toilet paper roll on wall. Tumble dryer only works on 1 setting, wifi was patchy.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Apr 2023 on Wotif
5 out of 5
by A verified traveler

Posted 4 Apr 2023
The property had a pool and was close to the waterfront.
Comment from Hotel Management
4 Apr 2023 by manager, Hotel Management
thanks for review, glad you liked it here.
4 out of 5
by A verified traveler

Posted 13 Mar 2023 on Wotif
Great place. Very close to hospital cafes tavern airport. Kitchen too.
Comment from Hotel Management
4 Apr 2023 by manager, Hotel Management
thanks for review, glad you liked it.
5 out of 5
by A verified traveler

Posted 15 Jan 2023 on Wotif
Enjoy staying
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2023 on Wotif
2 out of 5
by A verified traveler

Posted 1 Jan 2023 on Wotif
Property manager Complained about late check in, even though we noted on the Wotif booking. He then complained that we didn’t book direct and noted how much money we lost on arrival. Several things in the apartment didn’t work. Toilet leaked and would refill constantly. Aircon in lounge room rattled soo much we couldn’t use. There was nothing in the apartment to clean, had to use a towel to clean the floor after being at the beach. Virtually no toiletries were provided: 1 roll toilet tissue, some shampoo and 2 bars of soap. A bit rich for the price. Kitchen had no oven, toaster didn’t work, no overhead extraction fan, no frying pan. Think they should revise their star rating and prices. Very disappointing considering how often I use this website for work. Please review NB
4 out of 5
by A verified traveler

Posted 9 May 2022 on Lastminute
Clean, comfortable and spacious with 2 bedrooms. Close to travel around to various activities we booked during our stay. Quiet and peaceful.
5 out of 5
by A verified traveler

Posted 25 Apr 2022 on Wotif
Lovely quiet complex. Spacious rooms. Pool and outdoor spa. 30 minutes walk to restaurants and shopping and marina for reef activities.
Comment from Hotel Management
25 Apr 2022 by manager, Hotel Management
thanks for great review, glad you liked it here.
4 out of 5
by A verified traveler

Posted 16 Apr 2022 on Wotif
A convenient place to stay. Easy to get to and not too far from main city.
Comment from Hotel Management
16 Apr 2022 by manager, Hotel Management
thanks for the review.