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The Benson Hotel

4.0 star property
Art Deco Cairns hotel in Cairns Central Business District with a 24-hour front desk

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Photo gallery for The Benson Hotel

Pillowtop beds, laptop workspace, free WiFi, bed sheets
Pillowtop beds, laptop workspace, free WiFi, bed sheets
Property entrance
Breakfast and dinner served
Terrace/patio
Nestled near Cairns Central Shopping Centre, The Benson Hotel offers a serene retreat with a garden and an outdoor pool surrounded by sun loungers and umbrellas. Indulge in breakfast or dinner at the on-site restaurant, treat yourself to spa treatments like body scrubs or hydrotherapy. With high-speed WiFi, luggage storage, and helpful staff nearby guests have praised the convenient location.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is P6,313
P6,944 total
includes taxes & fees
Mar 3 - Mar 4

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 1 King Bed, Terrace

Terrace/patio

Deluxe Room, 1 King Bed, Terrace

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Microwave
Champagne service
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Pillowtop beds, laptop workspace, free WiFi, bed sheets

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Microwave
Champagne service
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Pillowtop beds, laptop workspace, free WiFi, bed sheets

Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Separate bedroom
Bathrobes
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Microwave
Champagne service
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Pillowtop beds, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Microwave
Champagne service
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Pillowtop beds, laptop workspace, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Microwave
Champagne service
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, laptop workspace, free WiFi, bed sheets

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Microwave
Champagne service
  • 22 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Benson Suite

  • Sleeps 2
  • 1 Queen Bed

Superior King With View

  • Sleeps 3
  • 1 King Bed

Superior Queen With View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Accessible Room

Pillowtop beds, laptop workspace, free WiFi, bed sheets

Standard Accessible Room

  • Sleeps 2
  • 1 King Bed

Deluxe Terrace Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Pillowtop beds, laptop workspace, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Bathroom

Standard Queen Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Pacific Hotel Cairns

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, (1008)
The price is P6,981
P7,679 total
includes taxes & fees
Feb 24 - Feb 25
Pacific Hotel Cairns
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About the neighborhood

Map
44-56 Grafton Street, Cairns, QLD, 4870

What's nearby

  • Cairns Central Shopping Centre - 5 min walk
  • Cairns Esplanade - 6 min walk
  • Reef Hotel Casino - 7 min walk
  • Reef Fleet Terminal - 8 min walk
  • Cairns Marlin Marina - 12 min walk

Getting around

  • Cairns Station - 9 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Annee's CaPhe - ‬5 min walk
  • ‪Caffiend - ‬2 min walk
  • ‪Gilligan's Travels - ‬5 min walk
  • ‪The Lillipad Cafe - ‬1 min walk
  • ‪Indian brothers restaurant Cairns - ‬4 min walk

About this property

The Benson Hotel

Upscale hotel near Cairns Esplanade
Close to Cairns Central Shopping Centre and Reef Fleet Terminal, The Benson Hotel provides a terrace, a garden, and laundry facilities. The on-site restaurant, Benson Bar & Restaurant, offers breakfast, dinner, light fare, and happy hour. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as an outdoor entertainment area and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and secured bicycle storage
  • An elevator, a porter/bellhop, and 2 meeting rooms
  • A front-desk safe, outdoor furniture, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 101 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with streaming services and digital channels
  • Wardrobes/closets, mini fridges, and microwaves

Languages

English, French, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 25 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 30 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 22 for children
  • Covered self parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

Frequently asked questions

Does The Benson Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM.

How much does it cost to stay at The Benson Hotel?

As of Feb 17, 2025, prices found for a 1-night stay for 2 adults at The Benson Hotel on Mar 3, 2025 start from P 6,312.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Benson Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Benson Hotel?

Self parking is available for AUD 25 per night. Limited spots are available.

What time is check-in at The Benson Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Benson Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Benson Hotel located?

Located in Cairns Central Business District, this hotel is within a 10-minute walk of Reef Teach, Cairns Esplanade, and Cairns Central Shopping Centre. Reef Fleet Terminal and Cairns Marlin Marina are also within 15 minutes. Cairns Station is 9 minutes by foot.

The Benson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 181 out of 373 reviews
Rating 8 - Good. 123 out of 373 reviews
Rating 6 - Okay. 46 out of 373 reviews
Rating 4 - Poor. 15 out of 373 reviews
Rating 2 - Terrible. 8 out of 373 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Richardas R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very nice. Check-in was quick and easy. The only reason I gave this hotel 4* is because of the breakfast. The food was very good but the pricing could be better. Two of us staying at the hotel, hotel charged 30$ each for a buffet breakfast. I believe guests should be charged half that price.
Stayed 2 nights in Jan 2025

2/10 Terrible

Sathesh

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
To start up with there is no internet or tv facility we got notification about outage in the last minute, and we can't book for alternative accommodation at the last minute. With kids staying for 4 nights without internet or tv is nightmare and staff don't have any ETA. Breakfast was very ordinary not even have proper juice same breakfast everyday and not worth the cost. we got power outage and surprised to see so called 4 star hotel don't have generator lifts didn't work need to climb top floor, air condition was not working till power came back. we requested late check out which was offered till 11am and after that they mentioned will charge every hour. Rooms are not full, but no compensation given for all the inconvenience caused and we felt we stayed in 2- or 3-star budget hotel not a 4-star luxury hotel.
Stayed 4 nights in Jan 2025

6/10 Okay

Rosa Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Helen

Stayed 1 night in Jan 2025

8/10 Good

Zakir, SAN JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and good staff. One elevator was not working, caused unpredictable wait times.
Stayed 4 nights in Jan 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Alessandro, Pesaro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge and pretty renovated. Breakfast was delicious. Thumb up for The Benson
Stayed 3 nights in Dec 2024

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, friendly and helpful
Stayed 1 night in Dec 2024

8/10 Good

Mark

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool and room, was able to wash our clothes whilst we was there. Big scary bug chased us around the pool but not Benson Hotels fault! Would recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Dec 2024

8/10 Good

Ardita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

DESIKACHAR

Liked: Cleanliness, staff & service, property conditions & facilities
Value for the room cost we paid.
Stayed 2 nights in Nov 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver good location..didnt like the cost of parking per night.expensive
Stayed 1 night in Nov 2024

8/10 Good

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, had a great stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Vikash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPER NICE STAFF
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Ok
Interior was a little un loved. Numbers falling off doors, fridge wasn’t working properly, microwave but no plates or utensils. $2 for a bottle of water that wasn’t even cold. (Sitting on bench)
Stayed 1 night in Nov 2024

10/10 Excellent

Pam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Loretta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in we had some issues with our room and the lovely staff at the Benson upgraded us to a suite which was beautiful. Thank you.
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrea

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Chris

Stayed 2 nights in Oct 2024

10/10 Excellent

Amit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and close to everything, from shopping to travel
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonalyn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's all good
Stayed 1 night in Nov 2024

6/10 Okay

Rachel

Stayed 2 nights in Oct 2024

8/10 Good

Carol

Rooms were large and in good condition. My only complaint is that the floor had an external Air Conditioner unit at the end of the hallway and was exceptionally noisy, to the point I made a complaint and was able to change rooms. If staying it would be a good Idea to request a room at the opposite end of the hallway.
Stayed 5 nights in Oct 2024