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The Benson Hotel

4.0 star property
Art Deco Cairns hotel in Cairns Central Business District with a 24-hour front desk

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Benson Hotel

Pillowtop beds, laptop workspace, free WiFi, bed sheets
Terrace/patio
Exterior
Pillowtop beds, laptop workspace, free WiFi, bed sheets
Breakfast and dinner served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is P 7,213
Price available on 12/01/2024
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed, Terrace

Terrace/patio

Deluxe Room, 1 King Bed, Terrace

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Pillowtop beds, laptop workspace, free WiFi, bed sheets

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Pillowtop beds, laptop workspace, free WiFi, bed sheets

Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Separate bedroom
Private bathroom
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Pillowtop beds, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Pillowtop beds, laptop workspace, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, laptop workspace, free WiFi, bed sheets

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • 22 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property
Cairns Harbourside Hotel
Pool
Parking included
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1025)
The price is P5,531
P6,095 total
includes taxes & fees
Nov 17 - Nov 18
Cairns Harbourside Hotel

About the neighborhood

Map
44-56 Grafton Street, Cairns, QLD, 4870

What's nearby

  • Cairns Central Shopping Centre - 5 min walk
  • Cairns Esplanade - 6 min walk
  • Reef Fleet Terminal - 8 min walk
  • Cairns Convention Centre - 9 min walk
  • Cairns Marlin Marina - 12 min walk

Getting around

  • Cairns Station - 9 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Annee's CaPhe - ‬5 min walk
  • ‪Gilligan's Travels - ‬5 min walk
  • ‪Caffiend - ‬2 min walk
  • ‪The Lillipad Cafe - ‬1 min walk
  • ‪Blackbird Espresso by Coffee NQ - ‬1 min walk

About this property

The Benson Hotel

Upscale hotel near Cairns Esplanade
Close to Cairns Central Shopping Centre and Cairns Marlin Marina, The Benson Hotel provides a terrace, a garden, and laundry facilities. The on-site restaurant, Benson Bar & Restaurant, offers breakfast, dinner, light fare, and happy hour. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as an outdoor entertainment area and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and concierge services
  • Tour/ticket assistance, bicycle parking, and outdoor furniture
  • A nature reserve, bicycle tour information, and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 101 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with streaming services and digital channels
  • Wardrobes/closets, mini fridges, and microwaves

Languages

English, French, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 25 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 30 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 22 for children
  • Covered self parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

Frequently asked questions

Does The Benson Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM.

How much does it cost to stay at The Benson Hotel?

As of Nov 2, 2024, prices found for a 1-night stay for 2 adults at The Benson Hotel on Dec 1, 2024 start from P 7,213.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Benson Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Benson Hotel?

Self parking is available for AUD 25 per night. Limited spots are available.

What time is check-in at The Benson Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Benson Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Benson Hotel located?

Located in Cairns Central Business District, this hotel is within a 10-minute walk of Reef Teach, Cairns Esplanade, and Cairns Central Shopping Centre. The Cairns Museum and Cairns Historical Society Museum are also within 5 minutes. Cairns Station is 9 minutes by foot.

The Benson Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 148 out of 320 reviews" "
Rating 8 - Good. 110 out of 320 reviews" "
Rating 6 - Okay. 41 out of 320 reviews" "
Rating 4 - Poor. 14 out of 320 reviews" "
Rating 2 - Terrible. 7 out of 320 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonalyn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's all good
Stayed 1 night in Nov 2024

8/10 Good

Carol

Rooms were large and in good condition. My only complaint is that the floor had an external Air Conditioner unit at the end of the hallway and was exceptionally noisy, to the point I made a complaint and was able to change rooms. If staying it would be a good Idea to request a room at the opposite end of the hallway.
Stayed 5 nights in Oct 2024

10/10 Excellent

Rya

Liked: Cleanliness, staff & service, property conditions & facilities
The Benson Hotel in Cairns is a comfortable place to stay. We enjoyed the pool and its vicinity to the esplanade. Would stay again in the future.
Stayed 3 nights in Oct 2024

10/10 Excellent

Julie

Traveled with family
Loved the two king sized beds which were so comfortable. Microwave, kettle and iron in the room and the shower was really good too.
Stayed 2 nights in Sep 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient as we were attending a party at the hotel. Rooms were clean, but a little overpriced compared to other hotels I've stayed in.
Stayed 1 night in Sep 2024

6/10 Okay

Eleni Georgios

Liked: Staff & service, property conditions & facilities
Stayed 12 nights in Sep 2024

8/10 Good

Em

Liked: Cleanliness, staff & service, property conditions & facilities
It is very close to the market and shopping centers.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Helena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to promenade and endless restaurants. Good sized room and comfortable bed and pillows. Bar upstairs and evening entertainment was fun. Housekeeping on the weekend was a little lax however front desk team were excellent and dealt with the issue. Would definitely recommend.
Stayed 6 nights in Aug 2024

6/10 Okay

Catherine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lack of flexibility regarding refund of one day accommodation not used because of change of travel plans.
Stayed 5 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

irene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good city central hotel
Stayed 3 nights in Jul 2024

8/10 Good

Narelle

Stayed 2 nights in Jul 2024

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to Cairns centre and has a good pool area and restaurant however if I stayed again I would request a room on the southern side of the property as we had noisy nights due to the property across from us to the north
Stayed 3 nights in Jul 2024

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was WONDERFUL!!! Also the manager was very accommodating and everyone was very friendly and always eager to help. Stayed 8 night and had a blast! Thank you!!!
Stayed 8 nights in Jul 2024

8/10 Good

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Hotel appears to have had a recent refurb though it feels a bit cheap, like a Bali hotel. Room was big and comfortable, buffet breakfast was pretty solid.
Stayed 1 night in Jul 2024

10/10 Excellent

Ledua

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location. All major shopping areas were in walking distance, room is always cleaned every day, love the beds and love the staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Benson was excellent. Conditions were perfect and my room was clean and very comfortable. It’s in a great location making it easy to walk to the shopping centre, pier and esplanade. Staff were friendly and efficient. I’d definitely stay here again and would highly recommend it to others.
Stayed 6 nights in Jul 2024

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with reasonable size rooms. Good breakfast and pool area
Stayed 1 night in Jul 2024

6/10 Okay

chris Andrew Roger

Traveled with family
Liked: Cleanliness
It's renovated and rooms are nice. Spacious queen-sized beds and clean looking bathroom. Unfortunately, opposite side is a backpacker and nightclub, so it'll be noisy especially on the weekend plus, some drunk people come and go. Recommend for young people but not for family nor older people who love quiet environment.
Stayed 4 nights in Jul 2024

6/10 Okay

Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but noise level late at night was unacceptable. There were a bunch of rowdy hooligans with kids hanging around the corridor late into the night. I doubt they were paying guests at the hotel but how they got up there is a concern
Stayed 5 nights in Jul 2024

10/10 Excellent

Juhi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!! Spacious
Stayed 5 nights in May 2024

10/10 Excellent

Maria

Traveled with family
Liked: Amenities, property conditions & facilities
We really enjoyed the experience of staying at the Benson hotel because it was close to everything and most stuff was walkable also had good dining options if you dint wanna go out to eat it had easy parking and great people to have a chat with
Stayed 8 nights in Jul 2024

6/10 Okay

Ben

Liked: Cleanliness, amenities, property conditions & facilities
We had no problem with the room itself. But the restaurant and bar area wasn’t a vibe. The menu that we saw and loved had been the old menu which was very disappointing. And the bar had no XXXX Gold
Stayed 1 night in Jul 2024