Ratings based on 684 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
A very chill hotel with spacious apartments, amazing staff and great pools.
Comment from Hotel Management
2 Jan 2025 by Karen, Hotel Management
Thank you for staying with us! We enjoyed having you and hope to see you again soon.
by A verified traveler
Posted 24 Nov 2024
We were in apartment 35. It was more than ample with a well equipped kitchen, huge bathroom with even a laundry hidden behind mirrored sliding doors. Loved the back gate access to the very short walk into the centre of Palm Cove. Quiet location, loads of pools to choose from with the resort. Well maintained gardens. Easy drive north to Port Douglas and beyond or south back into Cairns. We throughly enjoyed our time there. Thank you to the staff who made it possible.
Comment from Hotel Management
26 Nov 2024 by Karen, Hotel Management
Thank you for taking the time to provide your feedback. It's a pleasure to read you enjoyed your overall experience with us. Our team value your patronage and we look forward to welcoming you back in the future.
by A verified traveler
Posted 20 Nov 2024
Our happy place ❤️
Comment from Hotel Management
20 Nov 2024 by Karen, Hotel Management
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 19 Nov 2024
Amazing
Comment from Hotel Management
19 Nov 2024 by Karen, Hotel Management
Thank you for taking the time to provide me with your feedback. It is a pleasure to read you enjoyed your overall experience with us. The team and I value your patronage and we look forward to welcoming you back in the future.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
15 Nov 2024 by Karen, Hotel Management
Sincere thanks for your rating, its very much appreciated and delighted you had a fabulous stay with us!
by A verified traveler
Posted 20 Oct 2024 on Wotif
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Comment from Hotel Management
15 Nov 2024 by Karen, Hotel Management
Sincere thanks for your rating, its very much appreciated and delighted you had a fabulous stay with us!
by A verified traveler
Posted 8 Oct 2024 on Wotif
I really enjoyed having access to the pool just outside of the property
Comment from Hotel Management
15 Nov 2024 by Karen, Hotel Management
Sincere thanks for your rating, its very much appreciated and delighted you had a fabulous stay with us!
by A verified traveler
Posted 4 Oct 2024 on Hotels
Comment from Hotel Management
15 Nov 2024 by Karen, Hotel Management
Sincere thanks for your rating, its very much appreciated and delighted you had a fabulous stay with us.
by A verified traveler
Posted 2 Oct 2024 on Wotif
Spacious and well equipped apartment with private outdoor space. Choice of four swimming pools in well maintained grounds
Comment from Hotel Management
15 Nov 2024 by Karen, Hotel Management
Sincere thanks for your review, its very much appreciated and delighted you had a fabulous stay with us! Look forward to seeing you again.
by A verified traveler
Posted 1 Oct 2024 on Wotif
Large space, lovely pools, walking access to beach n village, very clean condition, beautiful landscape. Appliances are oldish, so bear the quirks, eg, stovetop and clothes dryer don't work according to control knobs, so have to standby manually. Still had a good time
Comment from Hotel Management
15 Nov 2024 by Karen, Hotel Management
Sincere thanks for your review and feedback, its very much appreciated and delighted you had a fabulous stay with us!
