Ratings based on 773 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Great pool. Odd layout for access to elevator , long walk down hallway as lift at the end.
Unit was nicely refurbished, but could use new mattress.
Overall great stay., our second visit to the Drift. Close to good restaurants, pubs and grocery.
Comment from Hotel Management
11 Nov 2024 by Drift Palm Cove, Hotel Management
Hi Laura, thank you for your review. It is always great to hear from a return guest. We are pleased to read you enjoyed the pool area, apartment and location of the property! We will review your feedback in regards to the lift and mattress and take into account for future reference. We hope to welcome you again soon. Kind Regards, Drift Palm Cove.
by A verified traveler
Posted 21 Oct 2024
All good, great location.
Comment from Hotel Management
22 Oct 2024 by Drift Palm Cove, Hotel Management
Dear Brenton, Thank you for your review of Drift Palm Cove, we are happy to hear that you had enjoyed your recent stay with us. Thank you for the feedback that you have provided. We hope to welcome you back again in the future. Kind Regards,
by A verified traveler
Posted 21 Oct 2024
Beach was super close. Pool was a good size!
Comment from Hotel Management
21 Oct 2024 by Drift Palm Cove, Hotel Management
Hi Matthew, thank you for your review. We are pleased you enjoyed the proximity of the property to the beach as well as the pool area! We wish to welcome you again soon. Kind Regards, Drift Palm Cove.
by A verified traveler
Posted 21 Oct 2024
Excellent stay, thank you!
Comment from Hotel Management
21 Oct 2024 by Drift Palm Cove, Hotel Management
Hi lldiko, thank you for your review. We are pleased you enjoyed your stay! We wish to welcome you again soon. Kind Regards, Drift Palm Cove.
by A verified traveler
Posted 5 Oct 2024
Amazing large pool surrounded by tropical plants, very friendly staff allowing late check out plus letting our luggage in locker room. 50 min or even less from the beach..across little supermarket. Great coffee straight below resort. Peaceful athmosphere. Only thing could have been better is the kitchen was very little equipped for us cooking family dinners but still it was not a biggie. We certainly will be back !!!! Loved it.
Comment from Hotel Management
6 Oct 2024 by Drift Palm Cove , Hotel Management
Dear Johanna, Thank you for your review of Drift Palm Cove, we are happy to hear that you had enjoyed your recent stay with us. Thank you for the wonderful feedback that you have provided regarding the pool, staff and units. We hope to welcome you back again in the future. Kind Regards,
by A verified traveler
Posted 1 Oct 2024
Great pool and facilites. Good room. Hallway outside of room smelt of smoke
Comment from Hotel Management
1 Oct 2024 by Drift Palm Cove, Hotel Management
Hi Mac, thank you for your 4/5 review. It is great to read you enjoyed the property facilities and apartment. We are disappointed to read about the smell of smoke in the hallway. Drift is a strictly non-smoking resort. We will look into this and rectify where possible. We hope to welcome you again soon. Kind Regards, Drift Palm Cove.
by A verified traveler
Posted 23 Sep 2024
Drift was nice, it had very basic supplies and would have been enhanced by provision of a few key extra things (I.e salt and pepper, a few more knives and forks). It was also quite noisy, we could hear the neighbours playing music early and late in the day.
It was fine but not the best.
Comment from Hotel Management
23 Sep 2024 by Drift Palm Cove, Hotel Management
Hi Alicia, thank you for taking the time to write a review of your recent stay with us. We will review your feedback regarding the apartment supplies and take into account for future reference to improve the guest experience. In regards to the noise coming from outside the property, there is not much we can do about this but please let reception aware during your stay and we will try our best to rectify. We hope to welcome you again soon, Drift Palm Cove.
by A verified traveler
Posted 14 Sep 2024
Excellent property. Great location.
Comment from Hotel Management
16 Sep 2024 by Drift Palm Cove, Hotel Management
Hi David Michael, thank you for your review. It is great to read you enjoyed your stay at Drift and found the property to be excellent with a great location. We hope to welcome you again soon, Drift Palm Cove.
by A verified traveler
Posted 13 Sep 2024
Good location - close to everything and ample parking spaces. Also quiet position as property is away from central palm cove. Staff friendly and helpful.
Unfortunately the property has had its day and we had expected more from ratings and advertised pics. Room was run down, bed was falling apart, couch and curtains were sticky and dirty, thick dust behind couch, tv units, coming out of air vents and lamps, carpet not vacuumed (ever?!) and stained. Constant damp smell, and cockroaches found in kitchen and coming out bathroom sinks every night. Common for this to occur in Northern Qld apparently for older properties?!
Gardens are pretty, and pool is lovely- shame water was too cold to swim in. Hot tub was good temp and grounds were well maintained.
Comment from Hotel Management
13 Sep 2024 by Drift Palm Cove , Hotel Management
Dear Paola, Thank you for your review of Drift Palm Cove, we are sorry to hear that you had not enjoyed your recent stay with us. Thank you for the feedback that you have provided regarding the unit. Kind Regards,
by A verified traveler
Posted 17 Aug 2024
The location of the Drift Palm Cove has everything you need in easy walking distance. Size of the pool is great and there is also a decent size heated spa.
I stayed in a two-bedroom apartment which was ample in size and had the bonus of direct access to the pool.
Would stay at the Drift Palm Cove again.
Comment from Hotel Management
19 Aug 2024 by Drift Palm Cove, Hotel Management
Hi Karyn, thank you for your review. We are glad to read you enjoyed your stay. Especially the pool, location and apartment! We look forward to welcoming you again soon, Drift Palm Cove.
