Ratings based on 679 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
A lovely stay, really enjoyed the pool and close proximity to terrific food options. Checkin/checkout easy, staff lovely.
Comment from Hotel Management
28 Oct 2024 by Nancy, Hotel Management
Thank you so much for a wonderful review, Jacqueline. We are thrilled to hear you had a good stay with us and we look forward to seeing you the next time you are in Cairns. Take care!
by A verified traveler
Posted 19 Oct 2024
We were not contacted ahead of time that the reception office closed at noon. We had to use the phone on the outside desk to locate someone to help us get our key to the room.
Comment from Hotel Management
22 Oct 2024 by Sara, Hotel Management
Hi Joan, Thank you for your review. We do provide the out of office hours instructions in all our confirmation emails and as mentioned by yourself there is an after hours/emergency phone on the counter for further assistance if guests require or the information is misplaced.
by A verified traveler
Posted 13 Oct 2024
Great position to shops beach and restaurants
Comment from Hotel Management
16 Oct 2024 by Sara, Hotel Management
Hi Marian,Thank you for your review. See you next time.
by A verified traveler
Posted 7 Oct 2024
Just had the best time. Definatley would stay again.
Comment from Hotel Management
8 Oct 2024 by Sara, Hotel Management
Hi Lyn,Thank you so much for your review and we look forward to welcoming you back again.
by A verified traveler
Posted 3 Oct 2024
Our stay in a superior 2 bedroom apartment was great. The apartment was clean and comfortable and large enough with 2 young kids. The kitchen had all we needed for self catering, and plastic bowls and cups were provided for the kids to use. The pool and view was wonderful. The only downfall was the beds were a bit hard and pillows not very comfortable.
Comment from Hotel Management
3 Oct 2024 by Sara, Hotel Management
Hi Jo,Thank you so much for your wonderful review, we are so glad you and the family enjoyed Coral Sands. Hope you visit again.
by A verified traveler
Posted 18 Sep 2024
great location, good room, few issues ( broken AC ) but were dealt with quickly by staff
Slightly aging property but comfy beds and had everything we needed for a week
No close supermarket but bus stop close and coles and woolies deliver for bigger shops
Comment from Hotel Management
26 Sep 2024 by Sara, Hotel Management
Hi Carolyn,Thank you for your review. We hope you visit us again.
by A verified traveler
Posted 7 Sep 2024
Nice and close to everything. Staff were friendly and resort amenities were pretty good. Within walking distance to restaurants and cafes.
Comment from Hotel Management
26 Sep 2024 by Sara, Hotel Management
Hi Danielle, Thank you for your review.
by A verified traveler
Posted 5 Sep 2024
Very good location, we will be staying again :)
Comment from Hotel Management
26 Sep 2024 by Sara, Hotel Management
Hi Samantha,Thank you for your review. Looking forward to welcoming you back.
by A verified traveler
Posted 27 Aug 2024
Didn't like the high step required to get in & out for older people. Shower screen is very narrow resulting in splash. Required to wait over an hour past check in to access apartment.
Excellent pool. Plenty of space in apartment.
Comment from Hotel Management
26 Sep 2024 by Sara, Hotel Management
Hi Donald,Thank you for your review. Apologies about the longer wait for check in.
by A verified traveler
Posted 11 Aug 2024
Highly recommend a stay at Coral Sands. Suited our family perfectly. Close proximity to beach and restaurants. Pool and gardens were immaculate. Loved having the full kitchen and washing machine. Quiet and safe location, but still plenty happening in town.
Comment from Hotel Management
13 Aug 2024 by Sara, Hotel Management
Hi Ebony,Thank you so much for your lovely review. We are so happy you and your family enjoyed your stay. We hope to welcome you back soon.
