Ratings based on 916 Verified Reviews

4.3 out of 5
86% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Nov 2024
The staff was friendly and went above and beyond to accommodate all my requests. 10/10 would recommend and would stay again.
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Excellent
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Good service from staff
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2024
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Will definitely stay here again. Excellent service and lovely room.
Comment from Hotel Management
17 Nov 2024 by Author, Hotel Management
Dear Amy Thank you for writing a review on Cairns Harbourside Hotel on Expedia. Your feedback is really lovely - it is always appreciated when a guest has such a great experience that they will be coming back. We do have a very hardworking and dedicated team who focus every day on making our travellers feel welcome and at home - please know I will share your comments with the team at today's morning briefing. Thanks again and we know we will see you in our hotel in the near future. Kristy Director of Sales and Marketing
5 out of 5
by A verified traveler

Posted 10 Nov 2024
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Comment from Hotel Management
13 Nov 2024 by Author, Hotel Management
Dear Vicky Many thanks for the review of Cairns Harbrouside Hotel on Expedia. Thank you also for choosing to leave us with a perfect rating across the key areas of the hotel - we very much look forward to welcoming you back for your next stay in Cairns. Kristy Director of Sales and Marketing
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2024
5 out of 5
by A verified traveler

Posted 8 Nov 2024
Easy access
Comment from Hotel Management
13 Nov 2024 by Author, Hotel Management
Dear Joseph We appreciate you taking the time to leave a review of Cairns Harbourside Hotel on Expedia. The hotel is lucky to have a central location in Cairns, plenty of onsite and street parking, and of course step-free access right across the hotel. We thank you again and look forward to you staying with us when you next visit Cairns. Kristy Director of Sales and Marketing
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Good location, within walking distance to the marina and a nice esplanade in front of the hotel for early morning walks. Staff was very friendly and hospitable.
Comment from Hotel Management
11 Nov 2024 by Author, Hotel Management
Dear Eloise We appreciate your review of Cairns Harbourside Hotel on Expedia. Thank you for choosing to leave us with a perfect rating following your stay, we are very pleased to be left these scores. it is also wonderful you loved our location in Cairns - right on the Esplanade and across from the boardwalk where you can easily stroll into the centre of town to explore the city and its attractions. Once again thank you for your scores and we hope to see you soon! Kristy Director of Sales and Marketing
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Nov 2024
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