Ratings based on 386 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Dec 2024
Good bed and good shower , helpful staff , walking distance from most everything
5 out of 5
by A verified traveler

Posted 2 Dec 2024
It’s so big!We're really love this place,2people have 1living room ,1kitchen room ,2 bedroom (1king size 2 single bed),next our room is swimming pool,awesome!very great!
2 out of 5
by A verified traveler

Posted 19 Nov 2024
Dirty, needs to be fixed up, very unhelpful staff that had zero care factor
Comment from Hotel Management
7 Dec 2024 by Manager, Hotel Management
whats dirty? what needs fixing up?? unhelpful? 0 care factor? not what most other reviews say. be specific else we cannot fix anything at all.
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Within walking distance of the city centre,esplanade and good local restaurants. Constant traffic noise from adjacent main road.
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Comfortable room. A bit older and tired, but clean and functional. Convenient to walk down to the esplanade
1 out of 5
by A verified traveler

Posted 14 Nov 2024
Comment from Hotel Management
7 Dec 2024 by Manager, Hotel Management
leave no feedback we cannot fix anything, you obviously are not happy with something.Only when feedback is received can we fix things.
4 out of 5
by A verified traveler

Posted 12 Nov 2024
Rather good
3 out of 5
by A verified traveler

Posted 5 Nov 2024
Nothing to like
Comment from Hotel Management
7 Dec 2024 by Manager, Hotel Management
What you mean nothing to like? it is Cairns, it is one of the most popular tourist locations of Queensland
5 out of 5
by A verified traveler

Posted 30 Oct 2024
Great overnight stay. Very convenient location to city, esplanade and hospitals. Staff is friendly and helpful. We'll be back!
4 out of 5
by A verified traveler

Posted 30 Oct 2024
Close to town