Ratings based on 601 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
2 Jan 2025 by 201 Lake Street, Hotel Management
Hi Mark, thankyou for you 5 star review! We hope to welcome you again soon
by A verified traveler
Posted 14 Dec 2024
Nice clean apartments, the staff are really friendly and helpful. Walking distance to the esplanade took about 10mins but if you want to be in the thick of things pick something else.
The pool was cold and small. Mainly just a lap pool. Not great for teenage kids, although the bbq area beside the pool was great for cooking up dinners.
2 bedroom 2 bathroom was actually interconnecting 1 bedroom apartment and a studio. Still suited out purposes fine.
Comment from Hotel Management
16 Dec 2024 by 201 Lake Street, Hotel Management
Hi Lisa, thank you for your review. We are pleased to read you enjoyed the location of the property, staff and BBQ area! We wish to welcome you again soon. Kind Regards, 201 Lake Street.
by A verified traveler
Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by 201 Lake Street, Hotel Management
Hi Simon, thank you for your 10/10 review. We are happy to read you enjoyed your stay. We wish to welcome you again, 201 Lake Street.
by A verified traveler
Posted 14 Jul 2024 on Hotels
Had a great time, the accommodation was excellent and would highly recommend to others.
Comment from Hotel Management
15 Jul 2024 by 201 Lake Street, Hotel Management
Hi Todd, thank you for taking the time to leave a review in regards to your recent stay with us. It is great to hear you enjoyed your stay! We hope to welcome you back in the future. Kind Regards, 201 Lake Street.
by A verified traveler
Posted 24 Mar 2024 on Hotels
We had a wonderful experience. It’s in a great location and the managers are very helpful!!
Comment from Hotel Management
27 Mar 2024 by 201 Lake Street, Hotel Management
Hi Robert,Thank you for your feedback! We're glad you have enjoyed your time here.We hope to see you again soon.Kind regards,201 Lake Street
by A verified traveler
Posted 3 Sep 2023 on Hotels
Comment from Hotel Management
4 Sep 2023 by 201 Lake Street, Hotel Management
Hi Jane, Thanks for your 10 star review, we are so glad you enjoyed your time here. We hope to welcome you back again soon
by A verified traveler
Posted 31 Aug 2023
No milk in the fridge, only two cups that were not cleaned throughout the stay, and no plates or cutlery. Otherwise, a pleasant room.
Comment from Hotel Management
4 Sep 2023 by 201 Lake Street, Hotel Management
Hi Patrick, Thank you for your review on your recent stay. We are glad that you had an enjoyable experience here. We are disappointed that there were some issues with the crockery, we will follow up on this and rectify where possible. We hope you have the chance to visit again
by A verified traveler
Posted 27 Aug 2023 on Wotif
I viewed an absolutely stunning apartment, identified the features I wanted with a stand alone bath and walk in shower as well as king single beds with a beach view from the balcony. The apartment I walked into was not of this standard, the cleanliness of the fans was terrible; the bathroom had a tiny child’s bath built into a corner, the hand basin was full of cracks, the toilet seat was not an accurate size for the pedestal, mould throughout the silicon around the bath. Overall a very disappointing experience and a full lack of value for money.
Comment from Hotel Management
28 Aug 2023 by 201 Lake Street, Hotel Management
Hi Lynn, Thank you for your review on your recent stay with us. We are disappointed to read that your stay did not meet your expectations, and the cleanliness wasn't to your standards. We will follow up on this and rectify where possible
by A verified traveler
Posted 18 Aug 2023 on Wotif
Comment from Hotel Management
21 Aug 2023 by 201 Lake Street, Hotel Management
Hi Bernd,Thank you for your 5/5 rating, we are glad you enjoyed your stay and hope you can visit again
by A verified traveler
Posted 3 Aug 2023
The property was nice and clean it was opposite the hospital a busy and noisey corner and the wifi connection was not good
Comment from Hotel Management
6 Aug 2023 by 201 Lake Street, Hotel Management
Hi Gail, Thanks for your review on your recent stay with us. We are happy to read you had an enjoyable stay and found the apartment met your expectations. We hope to welcome you back again soon
