Ratings based on 152 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
The pool availability was good. The room size and cleanliness were adequate. Seating and benchtop space were limited. Nowhere to hang clothes. Nowhere to hang swimwear to dry.
Comment from Hotel Management
25 Sep 2024 by A1 inn the city Team, Hotel Management
Hello Warren Willis, thank you for your review. We are glad you enjoyed the pool and the room was lovely and clean. Our budget motel room from 120.00 per night for 2 is an exceptional price.We hope you enjoy your future holidays. Kind regards,A1 Inn the City team
by A verified traveler
Posted 26 Aug 2024
Good price.
by A verified traveler
Posted 25 Jun 2024
Tired and dated, located next to a hostel and late night party venue and at the back of a car rental. If you want to be woken early but cars shifting around, then you are in for a treat. The place needs freshening up. It was way too expensive for what you get.
Comment from Hotel Management
25 Jun 2024 by Manager, Hotel Management
Hi Marguerite,Thank you for your review. Sorry we did not meet your expectations of 125.00 per night for a budget motel room with a private shower/air-conditioning, microwave tea and coffee facilities and also very close to the city and the esplanade. If the building was new you would be paying 350.00 per night. Had you looked at the description and the pictures you would have seen it is a older building with budget accommodation.Next time perhaps increase your budget and check in to the Novotel hotel resort directly opposite our building for 350 per night. We hope you enjoy the rest of your travels.
by A verified traveler
Posted 10 May 2024
Exactly as advertised.
Friendly and very helpful staff!
by A verified traveler
Posted 11 Jan 2024 on Wotif
Staff was very ride
Comment from Hotel Management
11 Jan 2024 by Manager, Hotel Management
Thank you for your FALSE review, Anthony and Caroline O'Cloudy from Thursday Island. You booked a room for 2 people and because you were caught out with 4 people you have written a false review suggesting our great staff are rude. Next time we suggest you book a room for 4 people and stop ripping off the tourism industry.
by A verified traveler
Posted 4 Oct 2023
The property is well situated and easily within walking distance to the city center, medical center and restaraunts. The staff were friendly and welcoming and there is a rental car business on site. There is no self parking on site. The shower had excellent pressure.
Comment from Hotel Management
24 Nov 2023 by Manager, Hotel Management
Hello Paul,Thank you for your review. We are glad you liked the central location of our unit being very close to the CBD and Esplanade. Kind regards,A1 Inn the City Staff
by A verified traveler
Posted 12 Sep 2023 on Wotif
As an older property it was very spacious inside and all things needed for a stay were provided; not flash but well presented. Easy walk to shops, the esplanade and the market. Will stay again if I need another overnighter in Cairns. Comfy bed, helpful staff, and great price. Only issue was early check-in - by 4:30pm and no on-site parking.
Comment from Hotel Management
11 Jan 2024 by Manager, Hotel Management
Thank you so much for your review.We do have an afterhours check in procedure where we can leave the key in a safe box.Kind regards,A1 Inn the City Team
by A verified traveler
Posted 9 Sep 2023 on Wotif
Very noisy in the morning. Not an issue if you leave before 0800ish however.
Comment from Hotel Management
11 Jan 2024 by Manager, Hotel Management
Thank you for your review Marvin.Kind regards,A1 Inn the city team
by A verified traveler
Posted 29 Aug 2023 on Wotif
My visit to A1 was a pleasant surprise, when I first arrived, I was not sure, but I quickly found myself seeing so much potential in the property.
The apartment was clean, well organised, but as you stay longer you notice it is just in need of a freshen up. The kitchenette was basic but very user friendly, fans in each room were refreshing, but like most Cairns locations there is not heating provided to the rooms, so if you sleep cold be sure to rug up.
Backpackers behind were a little noisy in the early hours of Sunday morning, but besides that the overall location was lovely. I would not hesitate to stay there again.
Comment from Hotel Management
11 Jan 2024 by Manager, Hotel Management
Thank you very much Stuart for your review.We hope to see you again when visiting Cairns.Kind regards,A1 Inn The City Team
by A verified traveler
Posted 26 Aug 2023 on Hotels
Good, well situated
Comment from Hotel Management
28 Aug 2023 by Manager, Hotel Management
Hi Gary,Thank you for your review.Thank you for being a great guest.
