Ratings based on 147 Verified Reviews

4.3 out of 5
81% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Stoke on Trent

Posted 6 Nov 2024
Lovely hotel. Good location in the old part of the city. Rooms spacious and cleaned every day. Breakfast basic but sufficient enough. Would certainly stay again.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Aug 2024 on Hotels
4 out of 5
by A verified traveler

Posted 31 Jul 2024 on Hotels
A fantastic hotel with great amenities. My room was amazing - double aspect, huge bathroom, separate roll top bath and lounge area. Only two drawbacks for me. Firstly the pool was not operational. Then on the final morning there were two people smoking in the inside restaurant at breakfast time (they weren’t even eating!). They brought their own ash trays and went without challenge from multiple staff.
5 out of 5
by A verified traveler

Posted 29 Jan 2024
Probably the best value stay I have ever had. Brilliant hotel, great staff, good variety of breakfast options. Beautiful spa. Enjoyable meal in the restaurant too. Lovely staff couldn’t be more helpful. Location perfect too. No downside whatsoever.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jan 2024
4 out of 5
by A verified traveler

Great location

Posted 16 Nov 2023 on Hotels
Great location if you prefer to live in old towns with narrow, cobbled, winding streets. Plenty of food options nearby. Nice spa and sauna facility.
5 out of 5
by A verified traveler

Perfect spa

Posted 22 Oct 2023 on Hotels
Beautiful hotel,and perfect spa area,excellent location..nice breakfast but always cold..
5 out of 5
by A verified traveler

Posted 21 Oct 2023 on Hotels
It was amazing time in this hotel .Nice staff
4 out of 5
by A verified traveler

Posted 20 Sep 2023
Fantastic location for Old Bazaar
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Aug 2023