Ratings based on 29 Verified Reviews
4.3 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Feb 2020
by A verified traveler
Posted 22 Aug 2019
i like the location, friendly staff. It’s clean. I suggest adding electrical outlets in the upper level. We didn’t have warm water for shower.
by A verified traveler
Posted 28 Aug 2018 on Hotels
It was our first time to stay at Uptown Condotel and it was a good experience. The room was clean and spacious. Service was great.
Comment from Hotel Management
29 Aug 2018 by Ella, Hotel Management
Thank you for your feedback. We hope to see you again.
Have a great day!
Recommended
for Personal Eventby A verified traveler
An unpleasant experience.
Posted 11 Mar 2018 on HotelsA great place if you like mice in your overpriced room! Their online prices are cheaper than their walkin rates, so I had to book a room online in their lobby. Staff unfriendly. I rented a suite and they charged extra to makeup the sofa bed. Had to move the refrigerator and plug it in myself. Aircon in a strange position and you can't hear if it's accepting commands from the remote. And the mice. Beakfast was a joke. In a cafeteria-syle room, there was no creamer for the coffee ("sorry, out of stock"). I ordered the only non-Filipino dish of the 6 on the menu (all the other were the usual rice, egg and some type of meat) , French toast with butter and jelly. When it arrived, no jelly ("sorry, sir, out of stock"). There is a supermarket a few blocks away and the in-house independent coffee shop had creamer. Stay there only if you have money to burn for a second-rate place (I paid 56USD for a double) and you have business in the area. Downtown is far away.
by Reima from Singapore
Does not have everything advertised but still good
Posted 14 Jan 2018 on HotelsKind and helpful staff. Items on breakfast menu not always available, varies day to day. WiFi was down 3 out of 7 days when I was there, for the full day. Location is relatively quiet, which I liked. Advertised with bidet but upon checking with counter staff, no rooms have bidet. The room is big and spacious, bed is incredibly comfortable. I would consider staying there again, it has been a pleasant stay overall.
by A verified traveler
New Year’s Eve
Posted 9 Jan 2018 on HotelsWe had fun on New Year’s Eve there with the whole family.
Comment from Hotel Management
10 Jan 2018 by zindy, Hotel Management
Greetings from Uptown Condotel!
Hi maam,
We are happy that you enjoyed your stay with us and very much thankful for you have chosen Uptown Conodtel to be the venue of your new year celebration. Have a blessed year maam. We hope to see you and your family again this year. Godbless! :)
by Curtis
Posted 24 Sep 2017 on Hotels
Staff was nice but bed and furniture were uncomfortable. Location was away from downtown but in a nice and quiet area
by A verified traveler
Posted 22 Sep 2017 on Hotels
A nice quite place with friendly staff
Recommended
for Studentsby A verified traveler from USA
Ok for a night.
Posted 29 Apr 2017 on Orbitz
Pros: It was clean.
Cons: Whole game needs refined.
Location: The SM mall.
Many technical difficulties. Furnishings missing. Appliances missing. Just not ready.
Recommended
for Everyoneby A verified traveler from D
A non smoking hotel
Posted 23 Mar 2017The lobby very impressive. My room was on the 2nd floor. I am a walker so I did not know that the elevator was out of service.my sister who has disability was not able to visit me due to the non existent elevator. The room smelled cigarette. I complained as I booked a non smoking room. The receptionist Ella told me that all rooms are non smoking. So clearly the housekeeping did not report the incident. Ella was so gracious n moved me to another room. The bed was on the loft so if you have a heavy luggage or has disability or elderly, it will be difficult to go up n down the stairs. The room is clean n has a kitchenette and a pull away bed which is a plus. The price is affordable. So I might give this hotel a chance the next time a visit Cagayan de Oro City.
