Ratings based on 370 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from FRESNO
Posted 12 Nov 2024
Not enough parking space. Hair drier in bathroom not functioning well.
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 28 Oct 2024
Accessibility
by A verified traveler from Quezon City
Posted 1 Oct 2024
Small floorway
Comment from Hotel Management
12 Oct 2024 by GIL, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 7 Jul 2024
the best
Comment from Hotel Management
2 Aug 2024 by GIL, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 5 Jul 2024
Great hotel all malls are so close
Comment from Hotel Management
2 Aug 2024 by GIL, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
ok for a quick stay, but not ok for business
Posted 10 Jun 2024 on HotelsThe hotel is a bit run down, but i saw that they were updating a few items. If you are on business trip and plan to use their amenities, i do not recommend using their boardrooms, unless you are okay with no windows and lighting is really bad (hope you can change them to white lights, there's no way you can do a board meeting there with all of the lights at yellow. Its not a bedroom. There's also no business center where you can do meetings, you'll have to do it in the lobby, so make sure you have a headset otherwise, work inside your room. Good options for food, but very good location. you are really in the city center and everything is walking distance
Comment from Hotel Management
29 Jun 2024 by Gil, Hotel Management
Thank you for your feedback. We will be addressing your concerns.
by A verified traveler
Posted 28 May 2024
I have stayed at Mallberry many times and I have been amazed that the entire staff is so well trained and how they take care of their customers. Hats off too the management!
Comment from Hotel Management
2 Jun 2024 by Gil, Hotel Management
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.
by A verified traveler
Posted 29 Apr 2024 on Hotels
Comment from Hotel Management
12 May 2024 by GIL, Hotel Management
Thanks for staying with us. We appreciate your feedback!