Ratings based on 245 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
For the price I expected more
by A verified traveler
Posted 30 Sep 2024
Service is slow
No hot water
by A verified traveler
Posted 20 Sep 2024
by A verified traveler from Ceres
Posted 18 Sep 2024
The hotel is very nice. The pool and pool bar are a nice option for lunch and a swim. My wife enjoyed the taste of the food offerings. My only issue was that the staff was not as friendly to my 2 year old as I am used to at other hotels in the area. I was also underwhelmed by the executive lounge. I will go back to the hotel but they need to step up the service compared to the other major hotel in CDO.
by A verified traveler
Posted 15 Sep 2024
by A verified traveler
Posted 20 Aug 2024
Needs to improve their breakfast options especially their coffee. it was so funny how the security guard doesn’t believe me that I’m a guest just because the way I look. didn’t know there was a dress code!?
by A verified traveler
Posted 22 Jul 2024
Staff was amazing , food was extremely good. Pool was clean . Air conditioning in the room was great.great place to stay.
by A verified traveler
Posted 19 Jul 2024 on Hotels
When I check in I requested an additional day or extension and I was told to just let them no later and when I came to ask on a later they that all room was taken. I have to move to another hotel.
by A verified traveler
Posted 12 Jul 2024
I cant think of one negative thing to say about this place. Every staff member here is very professionl and friendly. The pool is very nice. This is a beautiful hotel that is connected to a huge mall. So many restaurants and places to go to within walking distance. Security is very professional and helpful. Laundry service is excellent. There is a 711 next doot and 24 hour restaurants nearby. Housekeeping does an amazing job as well as the servers for the breakfast buffet ( so many options) This is a very comfortable place. I highly recommend. My new favorite hotel. I will be back!
by A verified traveler
Posted 11 Jul 2024
