Ratings based on 24 Verified Reviews

4.0 out of 5
4.6 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 22 Jun 2024 on Orbitz
comfortable, quiet property close to many things.
Comment from Hotel Management
29 Sep 2024 by YE, Hotel Management
Hello Mr Christopher, Thank you for taking out time to post this comment. We are delighted to see that you enjoyed your stay at Clos Saint-Martin.See you soon ! Best regards, Clara
5 out of 5
by A verified traveler

Lovely city centre hotel.

Posted 2 Jun 2024 on Hotels
Really nice hotel, slightly hidden away but at the same time very conveniently located in the city. Really helpful staff and a lovely room. We couldn't have asked for more.
Comment from Hotel Management
29 Sep 2024 by YE, Hotel Management
Hello Mr Barry, Thank you for taking out time to post this comment. We are delighted to see that you enjoyed your stay at Clos Saint-Martin.See you soon ! Best regards, Clara
2 out of 5
by A verified traveler

Don’t bother

Posted 18 May 2024 on Hotels
Hard to find because no sign on the entrance. No one was there to check us in, keys were left in a lock box. Had to drag our luggage up a two floors on a spiral stone staircase……
Comment from Hotel Management
29 Sep 2024 by YE, Hotel Management
Hello, Thank you for taking out time to post this comment, We are delighted to see that you enjoyed your stay at Clos Saint-Martin.However, rest assured that we consider your comments to improve our services.See you soon ! Best regards,Clara
3 out of 5
by A verified traveler

Hard to find

Posted 18 May 2024 on Hotels
We arrived for q30 and no one was there to greet us. No elevator. This is an air b and b not a hotel. Had to carry the bags up several flight. Cute place very clean, but would not go back. Location was very good. The signage is terrible.
Comment from Hotel Management
29 Sep 2024 by YE, Hotel Management
Hello, Thank you for taking out time to post this comment, We are delighted to see that you enjoyed your stay at Clos Saint-Martin.However, rest assured that we consider your comments to improve our services.See you soon ! Best regards,Clara
2 out of 5
by A verified traveler

Posted 17 May 2024
This was a self serve Guest Hotel. We received an email how to access the property and our room and other than a staff person letting us in the door, we did not see anyone again during our stay. We were there only 1 night and did have to leave early the next day before breakfast. The Guest Room Directory did say someone would be at the property from 5 to 7 in the evening, but that was not true while we were there. Our room was on the 4th floor, basically in the attic. The steps are steep and could be lethal. Unless you are a tiny person, you are constantly ducking the rafters and slant of the ceiling. One of the reasons we choose guest hotels is to get to know local people which we definitely did not have the opportunity to do this time.
Comment from Hotel Management
29 Sep 2024 by YE, Hotel Management
Hello Mrs Linda, Thank you for taking out time to post this comment, We are delighted to see that you enjoyed your stay at Clos Saint-Martin.However, rest assured that we consider your comments to improve our services.See you soon ! Best regards,Clara
1 out of 5
by A verified traveler

Posted 16 Mar 2024
They billed me double for my stay. Expedia charged me then the hotel charged me again. Instead of just charging me for the mini bar. It was expensive but nice but double makes it excessive.
Comment from Hotel Management
29 Sep 2024 by YE, Hotel Management
Hello Mr William, Thank you for taking out time to post this comment, We are delighted to see that you enjoyed your stay at Clos Saint-Martin.However, rest assured that we consider your comments to improve our services.See you soon ! Best regards, Clara
5 out of 5
by A verified traveler

Posted 12 Nov 2023
One of the best in decades of travel for the quality of service.
Comment from Hotel Management
11 Dec 2023 by YE, Hotel Management
Hello M.PHILOThank you for taking out time to post this comment, We are delighted to see that you enjoyed your stay at Clos Saint-Martin.See you soon ! Best regards Youssef
4 out of 5
by A verified traveler

Posted 5 Oct 2023
Beautiful space and lots of it. Charming blue room.
Comment from Hotel Management
6 Oct 2023 by YE, Hotel Management
Hello M.WILSON, Thank you for taking out time to post this comment, We are delighted to see that you enjoyed your stay at Clos Saint-Martin.See you soon ! Best regards Youssef
5 out of 5
by A verified traveler

Posted 29 Jun 2023
Comment from Hotel Management
5 Oct 2023 by YE, Hotel Management
Hello M.BURNETT, Thank you for taking out time to post this comment, We are delighted to see that you enjoyed your stay at Clos Saint-Martin.See you soon ! Best regards Youssef
5 out of 5
by A verified traveler

Posted 3 Apr 2023
This was a lovely property within walking distance to restaurants, shops, and historical sites. The staff delivered a breakfast basket to out door each morning so that we could eat and then head out to explore for the day, and they also have breakfast in the dining room. We stayed in the cottage and there was plenty of room for 3-4 people. Next time I'm in the area, I will definitely stay here again.
Comment from Hotel Management
5 Oct 2023 by YE, Hotel Management
Hello M.ABINGTON, Thank you for taking out time to post this comment, We are delighted to see that you enjoyed your stay at Clos Saint-Martin.See you soon ! Best regards Youssef