Ratings based on 438 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
All staff very nice helpful and knowledgeable
Comment from Hotel Management
4 Jan 2025 by Yoana Dos Santos
Senator Cádiz Hotel, Manager, Hotel Management
Dear Gloria, Thank you very much for your kind review.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.It would be a pleasure to welcome you back. Best wishes,Yoana Dos SantosSenator Cádiz Hotel, Manager
by A verified traveler
Super Old town centre location
Posted 19 Oct 2024 on HotelsVery pleasant
Comment from Hotel Management
24 Oct 2024 by Álvaro Gutiérrez
Senator Cádiz Hotel, Manager, Hotel Management
Dear Michelle, Thank you very much for your kind review.It warms our hearts to hear about your wonderful experience at Senator Cádiz Spa Hotel.We are thrilled that you found our location in the heart of Cádiz's old town to be so convenient. Our commitment is to provide a sanctuary of comfort and cleanliness, and knowing that you found your room to be impeccable is gratifying. We're also glad that the overall condition of our hotel met your standards of excellence, and that our service contributed positively to your comfort during your stay.It would be a pleasure to welcome you back. Best wishes,Álvaro Gutiérrez Senator Cádiz Hotel, Manager
by A verified traveler
Posted 13 Oct 2024 on Hotels
Very clean , breakfast amazing. Room was clean and comfortable
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Dear Martin, Thank you very much for this kind review of your recent stay.We are truly gratified to hear that you found our hotel to be immaculately maintained, and that the comfort of your room provided a restful experience. It is delightful to know that our breakfast selection impressed you, and that the overall condition of our establishment and the service provided met your satisfaction.We look forward to seeing you again soon.Best regards,Álvaro Gutiérrez Senator Cádiz Hotel, Manager
by A verified traveler
Posted 11 Oct 2024 on Travelocity
by A verified traveler
Très bon hôtel
Posted 6 Oct 2024 on HotelsTrès belle hôtel, dès l'accueil nous avons aimé. Le personnel est très gentil, les chambres sont propre et nous avions un petit balcon. La chambre était grande, propre et avait un petit frigidaire. Nous avons reçu 2 petites bouteilles de vin pétillant.
L'hôtel est très bien situé (près de la gare de train) pour visiter les sites touristiques et est dans un secteur tranquille et sécuritaire, près de très bon restaurants et des boutiques. Les déjeuners sont très variés et la nourriture est bonne. Vous pouvez vous faire faire des oeufs, omelettes, crêpes etc.
Je vous recommande cette hôtel sans hésitation.
Comment from Hotel Management
11 Oct 2024 by Directeur, Hotel Management
Cher René,Merci de partager votre expérience avec nous.Nous sommes ravis que votre séjour au Senator Cádiz Hotel ait été à la hauteur de vos attentes.Nous sommes enchantés que vous ayez apprécié l'accueil chaleureux de notre personnel, la propreté de nos chambres, ainsi que les commodités offertes, telles qu'un petit réfrigérateur agrémenté de délicates attentions. L'emplacement de notre hôtel, idéalement situé pour la découverte des sites touristiques, à proximité de restaurants de qualité et de boutiques attrayantes, semble avoir été parfait pour votre séjour. De plus, nous sommes heureux que vous ayez savouré la variété et la qualité de notre petit-déjeuner buffet, où nous aimons choyer nos hôtes avec une sélection vaste et gourmande.Au plaisir de vous revoir,Álvaro Gutiérrez Senator Cádiz Hotel, Directeur
by A verified traveler
Posted 20 Sep 2024
by A verified traveler
Posted 10 Sep 2024
its a city centre hotel so no balconies etc but the hotel was fine. Very good breakfast and staff most helpful. The location for exploring Cadiz is excellent.
Comment from Hotel Management
11 Sep 2024 by Álvaro Gutiérrez
Senator Cádiz Hotel, Manager, Hotel Management
Dear Hilary, Thank you very much for your kind review.We are delighted to hear that you had such a positive experience with us.It's wonderful that you found our hotel to be fine and appreciated our excellent location for exploring Cádiz. Our central position, just steps away from the Town Hall and Cathedral, offers guests easy access to the city's attractions. We're pleased that you enjoyed our very good breakfast, which includes over 100 high-quality items served in our ground floor restaurant. Your kind words about our helpful staff are truly appreciated, as we strive to provide top-notch service to all our guests. We're also glad that you found your room clean and well-maintained, with satisfactory amenities. While we don't have balconies due to our city center location, we hope you were able to enjoy our rooftop terrace and seasonal swimming pool with views of the surrounding area.It would be a pleasure to welcome you back. Best wishes,Álvaro Gutiérrez Senator Cádiz Hotel, Manager
by A verified traveler
Posted 29 Aug 2024
Dont get catfish
Elevator doesn't work
Ac doesn't work well
Wifi doesn't work well
Tv only Crome cast
Pool super small
If you want go spa you have to pay more
Parking too small for almost all the cars need to go in public parking
Breakfast is ok but full of fruit flies
Staff is nice
Not a 4 stars
Comment from Hotel Management
2 Sep 2024 by Senator Cádiz Hotel, Manager, Hotel Management
Dear Mr. David,Thank you for taking the time to share your feedback.We are pleased that you found our staff to be nice.However, we are sorry that your stay did not fully meet your expectations. Our elevators are designed to provide convenience to our guests and we regret any inconvenience you experienced during their downtime. Regarding the air conditioning, our rooms are equipped with individual control systems to ensure guests can adjust the settings to their comfort, and we apologize if this did not work effectively for you. We understand the importance of a reliable internet connection and we are looking into the issues you encountered with our Wi-Fi service. The TV in each room is equipped with Google Chromecast for streaming content, and we're sorry if this feature did not meet your viewing preferences. We acknowledge your comments about the pool size, which is 45m2 and located on our rooftop for a unique experience. The spa access is an additional service, aiming to provide a tranquil and luxurious atmosphere for those who choose to use it. Regarding the parking, while our private parking has limited space and may not accommodate larger vehicles, we regret any inconvenience this caused and are ready to suggest nearby alternatives. We take note of your remarks about the breakfast area and will look into this immediately to ensure our usual standards are upheld.We hope that you will return in the future for a more enjoyable stay. Kindest regards,Álvaro Gutiérrez Senator Cádiz Hotel, Manager
by A verified traveler
Posted 23 Aug 2024
Loved this hotel. We are a family of six with four young children. The hotel is perfectly located with a gorgeous rooftop swimming pool. Having walked everywhere in the city I would say it is positioned in the most loveliest part.
The breakfast was a gorgeous buffet that suited all tastes and the serving staff were lovely.
I would say it was the best hotel in central Cadiz.
Comment from Hotel Management
28 Aug 2024 by Álvaro Gutiérrez Manager, Hotel Management
Dear Rosie, Thank you very much for your kind review.We are genuinely thrilled to hear that your stay with us left such a wonderful impression.We are delighted that you enjoyed the central location of our hotel, the variety and quality of our breakfast offerings, and the attentiveness of our serving staff. It is great that the rooftop pool provided a delightful space for your family during your stay, and we are pleased that the condition of the hotel, the cleanliness of your room, and the amenities we provided met with your complete satisfaction.It would be a pleasure to welcome you back. Best wishes,Álvaro Gutiérrez Senator Cádiz Hotel, Manager
by A verified traveler
Posted 19 Aug 2024
I like this hotel my only disappointment was there was no parking lot very had to find parking
Comment from Hotel Management
28 Aug 2024 by Álvaro Gutiérrez Manager, Hotel Management
Dear Mr. Roberto, Thank you for taking the time to share your review.We are delighted that the cleanliness of our rooms, the overall condition of our hotel, and the service provided by our staff met your high expectations. It is particularly gratifying to know that our room amenities contributed positively to your stay, ensuring a comfortable experience within our historic premises.However, we regret to hear of the difficulties you encountered regarding the parking. We understand the importance of convenient parking, and we do offer private parking facilities for our guests at an additional cost, with the entrance located on Ramón y Cajal street. Nonetheless, we apologize for any inconvenience this may have caused you during your stay.Finally, we are pleased that you found our service to be commendable and appreciated the attention to detail in our hotel's maintenance. Our team takes pride in delivering exceptional service and maintaining the beauty and functionality of our hotel, set within a restored mansion at the heart of Cádiz.We hope we will have the opportunity to see you again in the future. Best regards,Álvaro Gutiérrez Senator Cádiz Hotel, Manager
