Ratings based on 388 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Very convenient and close to the attractions that you are there to see and do. I would recommend!
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Greg,We are thrilled to hear that our location met your expectations and that you found our hotel convenient for exploring the nearby attractions. Thank you for recommending us! Your satisfaction is our top priority, and we hope to welcome you back for another enjoyable stay in the future.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello John,We are delighted to hear that you had a wonderful time at our hotel! We look forward to welcoming you back for another exceptional stay soon.
by A verified traveler
Posted 7 Nov 2024
Staff was very respectful and professional
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Dawn,We appreciate your kind words regarding our staff's professionalism. Our team takes great pride in providing excellent service to all our guests. If you have any further feedback or suggestions, please feel free to reach out to us.
by A verified traveler
Posted 4 Nov 2024
Property is run down
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Casey, We're sorry to hear about your experience. We value your feedback and will share it with the team for further improvements. Our aim is to provide a comfortable stay for all our guests. We appreciate you bringing this to our attention.
by A verified traveler
Posted 2 Nov 2024
Enjoyed our stay, 5 stars
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Emory,We are delighted to hear you had an enjoyable stay with us. Your 5-star rating is greatly appreciated, and we hope to welcome you back in the future for another wonderful experience.
by A verified traveler
Posted 17 Oct 2024
Good price, stairs were dirty, average room. No elevator for second floor.
Comment from Hotel Management
19 Oct 2024 by Manager, Hotel Management
Hello Marcus, We appreciate your feedback and apologize for any inconvenience. Our team will address the cleanliness of the stairs promptly. Thank you for bringing this to our attention, as we strive to improve our guests' experiences.
by A verified traveler
Posted 8 Oct 2024
Bugs in room. Afraid my yorkie got fleas. Hall carpet looked filthy. No coffee one morning. Very inadequate breakfast options. Could not give receipt upon payment. Was to email but never received. Served our purpose but definitely not up to par. Will not recommend.
Comment from Hotel Management
10 Oct 2024 by Manager, Hotel Management
Hello James, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Manager, Hotel Management
Hello Eveton, We appreciate you choosing to stay with us and hope you had a pleasant experience overall. If there are any specific areas you feel we could improve on, please don't hesitate to reach out to us directly. Your input is valuable to us and we strive to provide exceptional service to all our guests.
by A verified traveler
Posted 29 Sep 2024
Expedia says check in was 2pm. When I got to the property I was told it had been changed to 3pm and just hadn’t been updated online. I was charged $30 extra for early check in. Staff were friendly and the room was clean and the bed was comfortable but it was impossible to sleep as the rooms aren’t truly soundproof and all I could hear was doors slamming repeatedly. Maybe I just had a bad room location.
Comment from Hotel Management
1 Oct 2024 by Manager, Hotel Management
Hello Ashley, We apologize for any inconvenience you experienced during your stay. Our check-in time is at 3 pm, and any early check-in requests may incur an additional fee. We're pleased to hear you found our staff friendly and the room clean and comfortable. We will take note of your feedback regarding room soundproofing to improve our services. Thank you for bringing this to our attention.
by A verified traveler
Posted 25 Sep 2024
This hotel is gorgeous! The staff is wonderful, the hotel and rooms are beautiful and pristinely clean and comfortable. If I could, I would give this Quality Inn a 10 about the 5 star rating. The indoor pool area is quite nice too.Q out
Comment from Hotel Management
28 Sep 2024 by Manager, Hotel Management
Hello Ann-Frances,We are delighted to hear that you enjoyed our beautiful hotel, excellent staff, and clean, comfortable rooms. Our indoor pool area is a favorite among many of our guests. Your glowing review motivates us to continue providing exceptional service. Thank you for choosing Quality Inn for your stay, and we hope to welcome you back soon.
