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W Costa Rica - Reserva Conchal

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for W Costa Rica - Reserva Conchal

View from room
Interior
Property amenity
2 bars/lounges, 2 poolside bars
On the beach, white sand, beach towels, snorkeling

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Bar
  • All inclusive
  • Laundry
The current price is P32,747
P38,983 total
includes taxes & fees
Jul 28 - Jul 29

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 4 Bedrooms, Non Smoking, Ocean View (Private Pool)

Pool

Room, 4 Bedrooms, Non Smoking, Ocean View (Private Pool)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • Sleeps 9
  • 4 Double Beds

View all photos for 5 Bedroom Residence, Ocean view, Private pool

1 bedroom, premium bedding, pillowtop beds, minibar

5 Bedroom Residence, Ocean view, Private pool

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • Ocean view
  • Sleeps 9
  • 5 Double Beds

View all photos for Wow Suite, Suite, 1 Bedroom, Non Smoking, Ocean View

1 bedroom, premium bedding, pillowtop beds, minibar

Wow Suite, Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Furnished balcony
Separate dining area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 180 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ewow Suite, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Queen, Ocean view, Corner room

1 bedroom, premium bedding, pillowtop beds, minibar

Ewow Suite, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Queen, Ocean view, Corner room

Highlights

Furnished balcony
Separate dining area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 239 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Fantastic Ocean Suite, 1 Bedroom Suite, 1 King, Ocean view, Balcony, Plunge pool

1 bedroom, premium bedding, pillowtop beds, minibar

Fantastic Ocean Suite, 1 Bedroom Suite, 1 King, Ocean view, Balcony, Plunge pool

Highlights

Furnished balcony
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 132 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Sunset Tree House Suite, 1 Bedroom Suite, 1 King, Forest view, Balcony, Plunge pool

1 bedroom, premium bedding, pillowtop beds, minibar

Sunset Tree House Suite, 1 Bedroom Suite, 1 King, Forest view, Balcony, Plunge pool

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 124 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Sunset Tree House Room, 1 King Bed, Forest view

1 bedroom, premium bedding, pillowtop beds, minibar

Sunset Tree House Room, 1 King Bed, Forest view

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cool Corner Suite, 1 Bedroom,1 King Bed, Partial Ocean View, Outdoor Plunge Poo

1 bedroom, premium bedding, pillowtop beds, minibar

Cool Corner Suite, 1 Bedroom,1 King Bed, Partial Ocean View, Outdoor Plunge Poo

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 132 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Ocean Escape, Guest room, 1 King, Ocean view, Balcony

1 bedroom, premium bedding, pillowtop beds, minibar

Spectacular Ocean Escape, Guest room, 1 King, Ocean view, Balcony

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 57 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Ocean Escape, Guest room, 2 Queen, Ocean view, Balcony

1 bedroom, premium bedding, pillowtop beds, minibar

Spectacular Ocean Escape, Guest room, 2 Queen, Ocean view, Balcony

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 57 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fabulous Escape Room, 1 King Bed & 1 Sofa bed, Partial Ocean

1 bedroom, premium bedding, pillowtop beds, minibar

Fabulous Escape Room, 1 King Bed & 1 Sofa bed, Partial Ocean

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 57 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fabulous Escape Room, 2 Queen Beds, Partial Ocean View

1 bedroom, premium bedding, pillowtop beds, minibar

Fabulous Escape Room, 2 Queen Beds, Partial Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 57 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Wonderful Escape Room, 1 King Bed, Garden view

1 bedroom, premium bedding, pillowtop beds, minibar

Wonderful Escape Room, 1 King Bed, Garden view

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Escape Room, 2 Queen Beds, Partial Ocean View

1 bedroom, premium bedding, pillowtop beds, minibar

Wonderful Escape Room, 2 Queen Beds, Partial Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 57 sq m
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Map
Reserva Conchal, Cabo Velas, Guanacaste

What's nearby

  • Conchal Beach - 13 min walk - 1.1 km
  • Reserva Conchal Golf Course - 19 min walk - 1.6 km
  • Playa Brasilito - 8 min drive - 3.8 km
  • Flamingo Beach - 15 min drive - 8.0 km
  • Tamarindo Beach - 32 min drive - 17.0 km

Getting around

  • Daniel Oduber Intl. Airport (LIR) - 79 min drive

Restaurants

  • ‪Bar Imperial - ‬12 min walk
  • ‪Mitra Market - ‬13 min walk
  • ‪Royal Beach Club - ‬10 min walk
  • ‪Bamboo Asian Fusion Restaurant - ‬15 min walk
  • ‪Coco Loco Bar & Restaurant - ‬17 min drive

About this property

W Costa Rica - Reserva Conchal

Luxury family-friendly resort near Conchal Beach
Located close to Reserva Conchal Golf Course and Playa Brasilito, W Costa Rica - Reserva Conchal provides a golf course, 2 poolside bars, and a terrace. This resort is a great place to bask in the sun with a white sand beach, beach yoga, and kayaking. Treat yourself to a Swedish massage, a body scrub, or a body wrap at Away Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local and international cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; other things to do include ziplining and snorkeling. Shopping on site, a garden, and a playground are available to all guests.
Other perks include:
  • 2 outdoor pools and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge), and free bicycle rentals
  • 4 outdoor tennis courts, a TV in the lobby, and a 24-hour front desk
  • 5 meeting rooms, ATM/banking services, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 150 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like furnished balconies and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch flat-screen TVs with Netflix and premium channels
  • Free infant beds, ceiling fans, and daily housekeeping

All inclusive details

All-inclusive room rates at W Costa Rica - Reserva Conchal are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Similar properties

Reception

The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
9.0 out of 10, Wonderful, 1,004 reviews
The price is P37,988
P42,927 total
includes taxes & fees
Jun 29 - Jun 30
The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa

Property amenities

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 42 per person
  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Cocina de Mercado
  • Latitud 10 Norte
  • Living Room
  • Wet Deck
  • Zona Azul

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor tennis courts
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Kayaking
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,312 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • iPod dock
  • Netflix

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 49 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Parking
  • Sporting facilities or equipment
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 42 per person
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

24-hour pool access
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

W Costa Rica Reserva Conchal Resort Cabo Velas
W Costa Rica Reserva Conchal Resort
W Costa Rica Reserva Conchal Cabo Velas
W Costa Rica Reserva Conchal
W Costa Rica Reserva Conchal
W Costa Rica - Reserva Conchal Resort
W Costa Rica - Reserva Conchal Cabo Velas
W Costa Rica - Reserva Conchal Resort Cabo Velas

Frequently asked questions

Does W Costa Rica - Reserva Conchal have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at W Costa Rica - Reserva Conchal?

As of Jun 28, 2025, prices found for a 1-night stay for 2 adults at W Costa Rica - Reserva Conchal on Jul 4, 2025 start from P 33,312.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is W Costa Rica - Reserva Conchal pet-friendly?

Yes, W Costa Rica - Reserva Conchal allows cats and dogs with a maximum weight of up to 49 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 20 per pet, per day. Service animals are exempt from fees.

What time is check-in at W Costa Rica - Reserva Conchal?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at W Costa Rica - Reserva Conchal?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does W Costa Rica - Reserva Conchal provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at W Costa Rica - Reserva Conchal?

Some rate plans available at this property are all-inclusive.

Where is W Costa Rica - Reserva Conchal located?

Nestled on the beach, this Cabo Velas resort is within 1 mi (2 km) of Conchal Beach, Reserva Conchal Golf Course, and Playa Brasilito. Las Baulas National Marine Park and Ventanas Beach are also within 9 mi (15 km).

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W Costa Rica - Reserva Conchal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 221 out of 293 reviews
Rating 8 - Good. 36 out of 293 reviews
Rating 6 - Okay. 19 out of 293 reviews
Rating 4 - Poor. 8 out of 293 reviews
Rating 2 - Terrible. 9 out of 293 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rashon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great food and great weather!
Stayed 3 nights in Jun 2025

10/10 Excellent

Bryan

Liked: Property conditions & facilities
Great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Maryseida

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful, rooms and all around the premises. Great staff.
Stayed 8 nights in May 2025

8/10 Good

JUSTIN

Liked: Cleanliness
Very expensive. 3 x the price of good local hotels. Far from anything and limited things to do. Bathroom did not work. Staff were nice. Food was ok.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the W Costa Rica celebrating my boyfriend birthday. I absolutely love this resort. The staff was extremely friendly and accommodating to our needs during our stay. Our was so spacious and the ocean view put the icing on the cake. Will definitely recommend this property if you’re visiting Costa Rica!
Stayed 3 nights in Apr 2025

8/10 Good

Karen L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was beautifully maintained , staff helpful and courteous; food was much more expensive than I expected but would stay here again.
Stayed 6 nights in Mar 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place!

Absolutely wonderful, highly recommend!? Service was wonderful, staff are super friendly and helpful. The beach is perfect, and the food was great.
Stayed 7 nights in Mar 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great experience
Stayed 4 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
As a sing.e mom i brought my teenage boys to this wonderful resort solo for Speing Break. Our suite was absolutely amazing!!! The food was amazing. I recommed using uber for guarNteed time transportation.
Stayed 6 nights in Mar 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, friendly staff, excellent breakfast buffet, beautiful beach. Room WiFi weak and unstable, kids pool is small and green color does not look clean (adult pool is proper size for families and kids), gym needs to be update,
Stayed 6 nights in Mar 2025

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!
Stayed 4 nights in Feb 2025

10/10 Excellent

lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was lovely. The staff was incredible, very helpful. My only complaint is there were not enough chairs at the pool.
Stayed 5 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
My wife is handicap and they made every effort to accommodate her, staff where very friendly and help full. Thank You, David Evans
Stayed 7 nights in Mar 2025

10/10 Excellent

Fiorella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an excellent experience! Rooms are comfortable, food is delicious and the staff are very nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely facility and grounds. Staff is friendly and extremely helpful. Two pool areas; one just off the hotel lobby and one down by the beach. Bars and food service provided at both pools. Beautiful beach area with chairs and umbrellas available. Located on gated secure grounds. Lap of luxury!
Stayed 4 nights in Feb 2025

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities
It was awesome staying here… great people and great food along with hospitality!
Stayed 6 nights in Aug 2024

2/10 Terrible

stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Ridiculously overpriced, atrocious food (got violently ill the very first day and was nauseous the rest of the stay), the room had rundown/ripped furniture, and the staff seemed like they couldn’t care less about assisting. It was literally the weirdest, most regrettable, investment of over $6k for 4 days at a “resort” that I’ve ever experienced. Shame on the W/Bonvoy.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Imane Merveille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough good things about his hotel. One of the best places I’ve ever stayed! Truly a 5 star experience when it comes to customer service, dining, the rooms, cleanliness, the activities! The beach is also very beautiful!! Breakfast buffet had so much variety, we loved every morning there. We can’t wait to come back!
Stayed 4 nights in Jan 2025

6/10 Okay

Catherine

Liked: Cleanliness
Disliked: Staff & service
Property is beautiful but the hotel seems short staffed, service at restaurants is not great, and honestly, the food is terrible. We expected better food for the prices we were paying. We ended up eating outside of the hotel every night because hotel food was so bad. However, the breakfast buffet is pretty good.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE PROPERTY WAS BEAUTIFUL AND THE EMPLOYEES WERE ALL VERY FRIENDLY AND HELPFUL. I WOULD LIKE TO ACKNOWLEDGE KAYLOR, JUAN, AND THE REST OF THE GUYS WHO RAN US BACK AND FORTH FROM T3 AND THE BEACH. I ALSO WANT TO THANK THE WAIT STAFF FOR MAKING OUR DINING EXPERIENCES OUTSTANDING. LASTLY, THE RECEPTIONIST VIVIAN AND ERIC GAVE US GREAT SUGGESTIONS AND WERE VERY HELPFUL.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Beach is exceptional. The staff is very nice. We enjoyed the whole experience. Will come back.
Stayed 6 nights in Dec 2024

10/10 Excellent

Wenceslado

Liked: Cleanliness, staff & service, property conditions & facilities
Their beach is pretty. The resort sits in the middle of a reserve, we saw monkeys and deer.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is big, quite, and very private.
Stayed 6 nights in Jul 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property
Stayed 2 nights in Apr 2024