Ratings based on 615 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Xochitl Farfan - Direccion Ventas , Hotel Management
Hola Mr. Tim, Thank you for taking time to let us know your opinion about the hotel and services, we would like to have more information about the things that you consider we can develope so we can do it..
by A verified traveler
Posted 26 Nov 2024
This is not a hotel. It is a time shared building with some of the units rented out. From what we could see most of the units were extremely bare, for instance, all the lights in our unit were a single lightbulb in the centre of each room, no bed lampsno standing lamps in the living area. There was one picture on a wall in the entire place
Three frying pans, milf pots to cook in no dish towels no stoppers for the sinks.
It’s sort of like going camping in an unoccupied building. no standing lamps in the living area. There was one picture on a wall in the entire place
Three frying pans, milf pots to cook in no dish towels no stoppers for the sinks.
It’s sort of like going camping in an unoccupied building, you must bring everything you’re going to need.
Comment from Hotel Management
11 Dec 2024 by Rodolfo Sanchez / Gerente General, Hotel Management
Thak you so much for your feedback, we will improve on your observations.
by A verified traveler
Posted 25 Nov 2024
Missing a few items in the kitchen like dish soap, dish cloths
Comment from Hotel Management
11 Dec 2024 by Rodolfo Sanchez / Gerente General, Hotel Management
Thank you, we will supervise all units to avoid happen again.
by A verified traveler
Posted 10 Nov 2024
Not the best place to stay. Find somewhere else. Outdated, inconvenient lobby location, poor communication with staff, and no hot water….
Comment from Hotel Management
12 Nov 2024 by Rodolfo Sanchez / Gerente General, Hotel Management
Thank you so much for your point of view, we are sorry if we did not fulfill your expectations.
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Rodolfo Sanchez / Gerente General, Hotel Management
Muchas gracias por sus comentarios.
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Rodolfo Sanchez / Gerente General, Hotel Management
Muchas gracias por su valoración.
by A verified traveler
Amazing view and lots of space
Posted 2 Sep 2024 on HotelsWe stayed at Sunrock for 3 nights and I got the place mostly for the advertised view and the space. They both delivered. The view of the rocks and the arch is breathtaking. The place is more like an apartment and very spacious. 2 bathrooms, great parking and close to everything. It may not be a full service resort but I am more of an explore kind of person so I did not need none of that.
Comment from Hotel Management
7 Sep 2024 by Rodolfo Sanchez / Gerente General, Hotel Management
Thank you for your opinion, we are glad that you liked.
by A verified traveler
Posted 28 Aug 2024 on Hotels
Comment from Hotel Management
29 Aug 2024 by Rodolfo Sanchez / Gerente General, Hotel Management
Muchas gracias por su valoración
by A verified traveler
Great stay at the Sunrock AKA Rocka del Sol
Posted 20 Aug 2024 on HotelsSunrock is great for families and people looking for a clean friendly hotel! The staff at Sunrock are great!
Comment from Hotel Management
20 Aug 2024 by Rodolfo Sanchez / Gerente General, Hotel Management
Thank you so much for your comments, this is your home away home. Come back soon
by A verified traveler
Posted 16 Aug 2024
good stay great price
Comment from Hotel Management
17 Aug 2024 by Rodolfo Sanchez / Gerente General, Hotel Management
Thank you so much for your comments.
