Ratings based on 990 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Second trip back to gfa! Food was great, drinks came quick and the views were amazing. First day our shower water was warm but not hot. They had service up in 15 minutes and took care of the issue quickly.
by A verified traveler from Celina
Posted 20 Nov 2024
Our second time at this resort and can’t wait for our third. Beautiful resort, great location, awesome food and excellent service.
Comment from Hotel Management
20 Nov 2024 by VV, Hotel Management
Thank you for sharing your Grand Experience with us!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by VV, Hotel Management
Thank you for sharing your experience with us! We are open to reading more details to make the next experience better!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by VV, Hotel Management
Thank you for sharing your experience with us!
by A verified traveler
Posted 14 Nov 2024
Amazing
Comment from Hotel Management
14 Nov 2024 by VV, Hotel Management
Thank you for sharing your comments with us!
by A verified traveler
Posted 13 Nov 2024
Very nice resort. I would stay again!
Comment from Hotel Management
13 Nov 2024 by Grand Fiesta Americana Los Cabos Golf & Spa, Hotel Management
Dear Belinda, It fills us with pride to know that your experience with us was great. Our entire team works hard to make every detail special, and it is great to hear that we succeeded. We look forward to your next visit!Kind regards,
by A verified traveler
Posted 12 Nov 2024
Great for families, dining experience could have been better. The rooms are dark and not great shower pressure.
Comment from Hotel Management
13 Nov 2024 by Grand Fiesta Americana Los Cabos Golf & Spa, Hotel Management
Hello Karla, Thank you for sharing your feedback. Regarding your observations, we want to assure you that we have an upcoming improvement project focused on enhancing both our facilities and the benefits we offer to our guest. We are confident that these changes will delight you and make your experience even more enjoyable in the future.Kind regards,
by A verified traveler from Calgary
Posted 9 Nov 2024
The hospitality and friendliness of the staff, and excellent food everywhere.
Comment from Hotel Management
9 Nov 2024 by Grand Fiesta Americana Los Cabos Golf & Spa, Hotel Management
Hello Acobo,We are thrilled to hear that your stay was perfect! The team always strives to offer the best, and we are so glad you enjoyed it. Your kind words will be shared with them to recognize their efforts. We hope to see you again soon!Kind regards!
by A verified traveler
Posted 8 Nov 2024
Property was beautiful, pools were great and staff were amazing. Lots food options, but not all food was very good. Unfortunately The steak house, and Italian were a let down. I had a steak off premium menu it was ok.There isca $30 dollar cover to get into El Bodega Steak house, that if you order off premium that amount will not be charged. Some friends wanted to surprise everyone and paid the servuce fee in advance. When the bill can there was no deduction of the premium menu items. Waiter said because cover was alresdy paid. That makes no sense. That ruined the mood and I didn't want to argue. Still foid there was just ok..
Comment from Hotel Management
9 Nov 2024 by Grand Fiesta Americana Los Cabos Golf & Spa, Hotel Management
Hello Robert, Thank you for your wonderful feedback. We are thrilled to hear you enjoyed your stay. It is great to know that our team made your stay even more special. We also appreciate your suggestions and will definitely look into them. We look forward to welcoming you back soon!Best regards.
by A verified traveler
Posted 8 Nov 2024
Property and staff were amazing! Eat everywhere but the Steak house. Food was just okay but on premium menu, food everywhere else on property was delicious.
Comment from Hotel Management
9 Nov 2024 by Grand Fiesta Americana Los Cabos Golf & Spa, Hotel Management
Hello Mark, We are so happy to hear that your stay was great! It is wonderful to know that our team was friendly and made you feel well taken care of. Your constructive comments will be shared with our culinary and beverage teams as we actively work to address and improve these aspects of our service. We hope to welcome you back again soon.Kind regards,
