Ratings based on 400 Verified Reviews
5.0 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Sep 2024
Most were good. Lots of mosquitoes inside the room though.
And dining is not as good as the resort itself.
by A verified traveler
Posted 30 Aug 2024
by A verified traveler from Warren
Posted 17 Aug 2024
Truly amazing! Third time visiting and can’t wait to go back again already! Exceptional service.
Comment from Hotel Management
20 Aug 2024 by Marc R, Hotel Management
Thank you, Sean! We are delighted that you had such a wonderful visit.
by A verified traveler from Coto de Caza
Posted 12 Aug 2024
What was such a treat at the Esperanza, was the quality of people, the professionalism of service and staff, the personal care, making every effort to make you feel extremely spoiled. Karim, your personal concierge, is exceptional. Jaesian and Fernanda at the pool are top notch in service. The pool is stunning with its 2 infinity edges and seating in the 3rd level. And a beautiful beach to enjoy. The Restauant on site, located with a spectacular view, fabulous dishes that are clearly created by magnificent chefs, is our go to spot even after trying other 5 star local restaurants in close 5 star resorts. We give the Esperanza a 10 out of 10!
Comment from Hotel Management
12 Aug 2024 by Marc R, Hotel Management
Dear June,Thank you so much for sharing your fantastic comments. We are delighted that you loved your visit and so many of our team members went above and beyond. We hope to see you again soon for another stellar getaway.Warmest Regards,
by A verified traveler
Posted 7 Aug 2024
Absolutely gorgeous resort and great staff
Comment from Hotel Management
8 Aug 2024 by Marc R, Hotel Management
Thank you, Meghan! We appreciate your visit to Esperanza.
by A verified traveler
Posted 25 Jul 2024
Fantastic experience at Esperanza. Our concierge Jessica was amazing and made the trip so memorable. All the hotel staff were so friendly. The resort was gorgeous. Food was very good. We highly recommend a stay at this resort.
Comment from Hotel Management
26 Jul 2024 by Marc R, Hotel Management
Thank you, Vanessa!
by A verified traveler
Posted 18 Jul 2024
The resort was amazing, with a welcoming and attentive staff, immaculately clean, spacious and luxurious rooms and very safe environment. would absolutely return again.
Comment from Hotel Management
26 Jul 2024 by Marc R, Hotel Management
Thank you, Marsha!
by A verified traveler
Posted 7 Jul 2024
Comment from Hotel Management
1 Aug 2024 by Marc R, Hotel Management
Thank you Santiago!
by A verified traveler
Posted 27 Jun 2024
Incredible property with impeccable staff and service.
Comment from Hotel Management
30 Jun 2024 by Marc R, Hotel Management
Dear Michael,Thank you for your review. We appreciate your visit.Warmest Regards,
by A verified traveler
Posted 23 Jun 2024
This was the most beautiful and luxurious hotel I have ever stayed at. The staff was 50/10. They were amazing. They are there for your any need. The views were breathtaking. The food was delicious and 5 star. I will be counting down the days until I return.
Comment from Hotel Management
30 Jun 2024 by Marc R, Hotel Management
Dear Richard,Thank you for your incredible comments. It was a pleasure having you at Esperanza! See you again soon.Warmest Regards,
