Ratings based on 718 Verified Reviews

4.3 out of 5
83% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Nice staff. Clean property. Nice continental breakfast that was refreshed quickly — would stay again!
Comment from Hotel Management
11 Nov 2024 by Iki Cárcamo, General Manager, Hotel Management
Thank you for your comments, we look forward to welcome you again!
5 out of 5
by A verified traveler

Posted 30 Sep 2024
Nice!
Comment from Hotel Management
30 Sep 2024 by City Express Plus & Suites, By Marriott CSL, Hotel Management
Thank you for your feedback, we look forward to welcome you again!
4 out of 5
by A verified traveler

Posted 26 Sep 2024
Comment from Hotel Management
27 Sep 2024 by City Express Plus & Suites, By Marriott CSL, Hotel Management
Gracias por su calificación, esperamos nos visite de nuevo pronto!
3 out of 5
by A verified traveler

Posted 16 Sep 2024
Slow drain smells
5 out of 5
by A verified traveler

Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
6 Aug 2024 by City Express Plus & Suites, By Marriott CSL, Hotel Management
Gracias por su calificación, esperamos nos visite de nuevo pronto!
3 out of 5
by A verified traveler

Posted 18 Jul 2024
Comment from Hotel Management
20 Jul 2024 by City Express Plus & Suites, By Marriott CSL, Hotel Management
Gracias por su calificación, esperamos nos visite de nuevo pronto!
3 out of 5
by A verified traveler

Posted 30 Jun 2024
Solo dan desayuno frío, si quieres algo caliente tienes que pagarlo.
Comment from Hotel Management
3 Jul 2024 by City Express Plus & Suites, By Marriott CSL, Hotel Management
Gracias por sus comentarios. Que tenga un excelente día y esperamos nos visite de nuevo pronto.
3 out of 5
by A verified traveler

Posted 8 Apr 2024
The Staff from reception to the restaurant are extremely unfriendly. Not welcoming at all. The rooms are basic, the beds are ok. The hotel is just convenient for a 1 night stay
Comment from Hotel Management
8 Apr 2024 by City Express Plus y Suites Cabo San Lucas, Hotel Management
Thank you for your comments, we look forward to welcome you again!
5 out of 5
by A verified traveler

Posted 3 Apr 2024 on Hotels
Comment from Hotel Management
5 Apr 2024 by City Express Plus & Suites, By Marriott CSL, Hotel Management
Thank you for your feedback, we look forward to welcome you again!
3 out of 5
by A verified traveler

Ok in a pinch

Posted 2 Apr 2024 on Hotels
No frills room very basic no closet no mini fridge just 2 beds and an all Spanish TV
Comment from Hotel Management
5 Apr 2024 by City Express Plus y Suites Cabo San Lucas, Hotel Management
Thank you Patrick for your comments. The room you booked was a standard double, however, we do offer rooms with mini fridge, kitchenette and even with full fridge, those are upper categories. Hope you visit us again!